Ashburn, Virginia, United States
Summary of IT Experience and Knowledge • TCP/IP protocols, ports, and VLANs • Networking topology and infrastructure • Network hardware such as routers, switches, load balancers, and firewalls • DHCP, static addressing and routing, and subnetting • IEEE 802.3 cabling standards, including fiber optic cabling • Computer hardware components and functions at both desktop and server levels • Understanding and utilization of hardware and software RAID configurations • Troubleshooting techniques for hardware, software, and network issues • Knowledge of configuring Cisco gear such as ASA-X firewalls and Nexus series switches Personal Skills • Proficient in many software programs such as VMware Workstation, VirtualBox, PyCharm, Apache (HTTPD) web server, FileZilla FTP server, Royal TSX, MS Office Suite, Paint.net, Audacity, and many others. I am experienced in Windows and Linux/Unix based operating systems and kernels. My well known programming languages include Java and Python, as well as scripting languages such as Bash and Batch.
o Racked and cabled servers, switches, firewalls, routers, load balancers, NASs, and SANs o Used internal ticketing systems and services to track work and communicate with other teams o Troubleshot devices with KVM or remote services such as RDP and SSH o Worked with operating systems such as Windows, Red Hat, Ubuntu, CentOS, and VMWare ESX o Worked on and troubleshot servers such as Dell PowerEdge and HP ProLiant o Cabled devices daily with self-crimped RJ-45 UTP cables, multi-mode fiber, and single mode fiber
o Completely built out rack infrastructure with Cisco Layer 1-3 networking equipment o Crimped and tested RJ45, ran AOC fiber, and deployed power strips and cables o Built out, configured, racked, cabled, and provisioned servers on a daily basis o Troubleshot plentiful hardware issues dealing with every hardware component of a server o Performed maintenances such as drive, RAM, processor, network card, and chassis swaps o Communicated accurately with great detail through a ticketing system and created escalations