Christopher Ray

Engineering Manager · Security & Privacy · Authentication · AWS

Thousand Oaks, California, United States

About

Experience

  • Software Engineering Manager at Gen
    Nov 2022 - Jan 2026 · 3 yrs 3 mos

    • Directed multi-team development of Norton Privacy Monitor and Norton Privacy Monitor Assistant, enabling users to discover and remove personal data from over 150 data brokers, driving increased adoption and premium subscriptions. • Led modernization of core services by migrating legacy systems to a TypeScript/Node.js/React stack on AWS, reducing deployment friction and accelerating feature delivery across teams. • Managed and developed 5–10 engineers, resulting in multiple promotions to senior roles, by implementing individualized growth plans and fostering a culture of continuous improvement. • Partnered with product, PM, and UX to deliver quarterly roadmaps while owning end-to-end architecture and technical strategy for Norton Privacy Monitor, enabling scalable, secure scanning of data brokers for users’ PII, filtering results to individual profiles, and automating removal requests. • Led frontend development and backend integration for Norton Online Account Cleaner in close collaboration with product management and backend engineering, improving user visibility into personal data risks, engagement, and customer trust. • Worked closely with Product Management to define scope, develop delivery plans, prioritize initiatives, and execute against business goals, including prioritizing and executing an initiative to integrate Norton Privacy Monitor into the company's mobile apps.

  • NortonLifeLock (Full-time · 3 yrs 1 mo)
    • Software Engineering Manager
      Oct 2021 - Nov 2022 · 1 yr 2 mos

    • Principal Software Engineer
      Jun 2021 - Oct 2021 · 5 mos

      Owned and led frontend development for Norton Secure Login, providing authentication across the company’s product portfolio and SSO solutions for external partners. Led a scrum team in designing and delivering Sign in with Google and Apple, including secure account linking for existing users across all mobile and desktop clients, providing a simplified authentication experience. Led development of a two-factor authentication platform for generating and validating tokens, leveraging Twilio to deliver text and voice messages to users, replacing a sold in-house solution while improving operational control and avoiding significant ongoing costs. Developed a proof-of-concept system for 'proximity based two-factor authentication' as a junior engineer that was granted a patent, showcasing innovation and advanced technical problem-solving skills.

    • Senior Software Engineer
      Nov 2019 - Jun 2021 · 1 yr 8 mos

      • Led development of a two-factor authentication platform for generating and validating tokens, leveraging Twilio to deliver text and voice messages to users, replacing a sold in-house solution while improving operational control and avoiding significant ongoing costs.

  • Symantec (5 yrs 10 mos)
    • Senior Software Engineer
      Aug 2015 - Nov 2019 · 4 yrs 4 mos

      • Integrated Coverity, BlackDuck, and JUnit static and dynamic analysis tools into the CI/CD pipeline of the authentication platform, which provides APIs to authenticate and create single sign on sessions for clients and also provides a frontend for both internal clients and partners that chose to utilize it, decreasing security vulnerabilities by 15% and enhancing code quality and reliability. • Developed a proof-of-concept system for proximity-based two-factor authentication, granted a patent, showcasing innovation and advanced technical problem-solving skills. • Led tech stack migrations from on prem to AWS and Azure, resulting in improved scalability, reduced costs, and faster development cycles with significantly less friction. • Developed and supported an OpenStack instance of the Norton Secure Login product for enterprise integrations, providing a dedicated environment that isolated data, enabled greater customization, and facilitated new partnership opportunities. • Designed and built APIs that provided the means for hardware devices to be registered and authenticated as if they are users within the Norton ecosystem providing access for devices to directly integrate with Norton services. • Implemented Windows 10 in-place OS upgrades by preserving application state, resulting in smooth transitions and improved user retention.

    • Software Engineer
      Aug 2014 - Aug 2015 · 1 yr 1 mo

      • Assisted complex initiatives with guidance from senior team members on the Norton Secure Login team. • Increased automated test coverage to 80%+, improving code quality and production reliability. • Implemented partner-configurable two-factor authentication (2FA), enabling enforcement of authentication requirements and supported factors on a per-partner basis.

    • Software Development Contractor
      Feb 2014 - Aug 2014 · 7 mos