Christopher Moore

Enterprise Transformation & Delivery Leader | Programme Recovery | PMO & Governance | Compliance Transformation | Operational Restructuring

Berlin Metropolitan Area

About

I am a transformation and delivery leader specialising in programme recovery, governance maturity, operational restructuring, and enterprise-scale change initiatives across complex and regulated environments. Over the course of my career, I have led and stabilised critical transformation programmes spanning global network technology refresh initiatives, enterprise IT security and compliance transformation (including ISO27001, GDPR, SOC2), IT and operational restructuring, PMO development, managed services, and organisational change — often within challenging environments requiring rapid recovery, governance improvement, and the rebuilding of stakeholder confidence. My experience combines operational pragmatism with strong strategic transformation leadership, bridging the gap between governance and execution. I have worked across international environments within the energy, telecommunications, technology, manufacturing, retail, banking, and managed services sectors, leading initiatives ranging from enterprise compliance transformations and SAP Utilities migration programmes to global delivery portfolios and operational restructuring initiatives. A consistent theme throughout my career has been helping organisations recover underperforming programmes, establish scalable governance models, improve operational maturity, and build long-term internal capability through mentoring, coaching, and leadership development. I am particularly passionate about the belief that successful transformation is not achieved through process alone, but through the combination of strong leadership, operational understanding, governance discipline, and, most importantly, investment in people, capability development, and long-term organisational maturity. Core areas of focus include: • Enterprise Transformation • Programme Recovery & Stabilisation • PMO & Governance • Compliance Transformation (ISO27001, GDPR, NIS2, SOC2) • Operational Restructuring • Organisational Capability Building • Service Solutioning & Transformation • Portfolio & Delivery Leadership • Mentoring & Leadership Development

Experience

  • Founder & Advisory Lead at PM-Craft.com
    Jan 2026 - Present · 7 mos

    • Developing a boutique project and transformation advisory initiative focused on programme recovery, governance maturity, PMO effectiveness, and practical project leadership capability-building. • Designing training, mentoring, and advisory services bridging real-world delivery experience with structured project management methodologies. • Leading brand, operating model, service design, website, and business setup activities alongside full-time executive programme leadership responsibilities.

  • Programme Director – Digital Transformation at sonnen GmbH
    Feb 2024 - Dec 2025 · 1 yr 11 mos

    Joined sonnen to lead and stabilise critical enterprise transformation initiatives spanning compliance, governance maturity, operational restructuring, and large-scale organisational change within a complex and highly regulated international energy environment. Led the recovery and restructuring of the sonnen Compliance Programme (sCP), restoring programme credibility and establishing a scalable governance and compliance operating model aligned to shareholder and regulatory expectations. Oversaw initiatives spanning ISO27001 certification, GDPR maturity, SOC2 readiness, NIS2 preparedness, and broader enterprise governance transformation. In parallel, led and supported major operational and technology transformation initiatives including SAP Utilities migration activities, IT service transformation, operating model redesign, PMO capability development, and organisational maturity improvement initiatives. Worked closely with executive leadership and cross-functional stakeholders to improve delivery governance, stabilise underperforming programmes, strengthen operational execution, and build sustainable long-term organisational capability through mentoring, coaching, and transformation leadership. Key achievements: - Recovered and restructured a failing enterprise compliance transformation programme covering ISO27001 and GDPR, rebuilding stakeholder confidence through stabilisation, governance improvement, and pragmatic transformation leadership. - Achieved ISO27001 certification readiness and established foundations for ongoing governance maturity and re-certification. - Established scalable governance frameworks supporting NIS2, SOC2, and broader compliance transformation initiatives. - Led and supported operational restructuring and IT transformation initiatives to improve resilience, governance, and operational effectiveness. - Delivered mentoring and SME support to strengthen PMO capability, project governance, and organisational delivery maturity.

  • Professional development at Career Break
    Jun 2023 - Feb 2024 · 9 mos

    Study German C1

  • Senior Executive - Digital Innovation at SIXT
    Dec 2022 - May 2023 · 6 mos

    Supported strategic digital transformation, innovation, and AI-related initiatives within Sixt, focusing on governance maturity, delivery coordination, operational improvement, and organisational alignment across a fast-paced international mobility environment. Worked across cross-functional teams to improve delivery visibility, strengthen governance processes, support transformation planning, and enhance operational coordination across strategic initiatives. Key achievements: - Supported digital transformation, innovation, and AI-focused initiatives across international business functions. - Strengthened PMO governance, reporting, and delivery coordination practices. - Improved project and portfolio management processes to support delivery maturity and organisational agility. - Worked closely with stakeholders across technology, operations, and leadership functions to improve transformation execution. - Contributed to operational improvement and organisational transformation initiatives

  • General Manager - Transition & Transformation - DACH Region at HCL Technologies
    Sep 2022 - Dec 2022 · 4 mos

    Led transition and transformation initiatives across the DACH region, supporting enterprise customers through operational recovery, service improvement, governance enhancement, and managed services transformation activities. Worked closely with customer leadership and delivery teams to stabilise underperforming environments, strengthen operational governance, improve delivery maturity, and rebuild customer confidence across complex international accounts. Key achievements: - Led operational recovery and service improvement initiatives across major enterprise customer environments. - Improved governance maturity, operational stability, and delivery performance across managed service operations. - Supported strategic transformation planning, customer engagement, and solution development activities. - Drove improvements in service quality, operational accountability, and customer satisfaction. - Led mentoring and capability improvement initiatives across international delivery teams.