United States
Human Resources Specialist | Project Management Enthusiast Experienced Human Resources Specialist with a track record of driving employee engagement, streamlining processes, and managing projects. Adept at onboarding, credentialing, wellness initiatives, and aligning HR strategies with organizational goals. Proven expertise in enhancing employee retention, coordinating cross-functional teams, and implementing data-driven solutions.
- Lead all onboarding and offboarding efforts, including but not limited to satisfying compliance requirements, conducting new hire orientation, engaging with key stakeholders, conducting exit interviews, and out- processing activities. - Revitalized agency wellness programming after 10+ years, creating 3–4 monthly events for 500+ employees across 3 locations; Events consistently reached full attendance, often exceeding expected participation, recognized with Wellness Leader of the Year, and praised by employees for improving morale, health awareness, and eagerness to come to work. - Oversee employee credentialing by verifying and tracking required licenses, certifications, and badges; coordinate timely renewals to ensure full compliance with regulatory standards and uninterrupted operations - Administer 13-month employment agreements by coordinating extensions with managers based on performance and organizational needs; oversee conversion to permanent status after four years to ensure compliance with agency policy. - Serve as the dedicated FMLA Coordinator, administering the full cycle of leave requests, including eligibility determinations, compliance documentation, and employee support.
Partners with managers to assess staffing needs, refine position descriptions, and launch targeted job postings, cutting average time-to-fill by 40% and building stronger candidate pipelines. • Directed full-cycle recruitment across multiple job boards and job fairs; streamlined interview scheduling conducted all first-round interviews, improving candidate experience and slashing hiring delays by 35%. • Coordinated onboarding logistics, including flights and accommodations, ensuring a seamless orientation process that achieved 100% new-hire retention during the first 90 days. • Strengthened benefits communication during open enrollment by serving as the primary HR contact for policy updates and employee questions, driving 100% participation in plan selection. • Resolved employee relations issues by mediating conflicts between staff and managers, resolving 100% of reported cases, and boosting team morale and productivity. • Designed and launched an employee mentorship program that attracted 50% of staff in its first cycle, enhancing engagement and professional development opportunities. • Drafted and redefined HR documentation (offer letters, consulting agreements, NDAs), ensuring zero compliance errors and consistent alignment with organizational policies. • Partnered with finance to streamline staffing changes and payroll updates, cutting errors and processing delays by 30%
• Supervised team of representatives by monitoring patient satisfaction, assessing performance and resolving complaints. • Generated reports and statements each month to review outstanding balances and identify accounts in need of collection processing. • Oversaw patient registrations by collecting information, verifying benefits, and submitting paperwork. • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel. • Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork. • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports. • Implemented procedural updates to correct deficiencies and improve operations. • Liaised with project managers to evaluate project scope and define milestones and deadlines. • Coordinated with department leads to identify and outline solutions to client-specified challenges.
• Introduced innovative recruitment strategies, successfully hiring 37 technicians within my first 90 days and reducing time-to-fill vacancies by 30%, improving overall candidate experience. • Led the successful implementation and rollout of a new HRIS by training employees and managers on system functionality, enabling accurate timekeeping, real-time driver tracking, ticket management, and centralized employee recordkeeping (W-2s, addresses, benefits), which streamlined operations and improved data accuracy. • Conducted market analyses and compensation surveys to align pay structures with industry benchmarks and support equitable staffing decisions.