Berkeley Heights, New Jersey, United States
Professional Systems and Network Administrator with 31+ years of extensive, leading-edge experience in the implementation and administration of networking technology. Expertise in server configuration, installation, monitoring and maintenance, in addition to technical / help desk supervision and support. Proficient in front- and back-end operations, development and support with an unmatched record of bringing projects in on schedule and within budget. Intuitive analytical ability to attain network, system and application level solutions. A tenacious and quality oriented team member and project manager possessing highly developed technical and problem solving skills, a strong client focus, and the demonstrated capacity to achieve established objectives. CORE AREAS OF EXPERTISE Project Management Safety Systems / Training Budgeting & Scheduling Quality Control Employee Supervision Team Mentor / Motivator Planning & Development Customer Service / Support Hardware and Software Troubleshooting Regulatory Compliance Operations Maintenance Installation, Service & Repair Defective Pair Recovery Process Control / Improvement Escalations Systems Application Software
Responsible for translating business needs into technical solutions, and defining solutions to problems through reasoned application of information technology. Key Roles and Responsibilities: Designs, develops, documents and analyzes overall architecture of systems, including hardware and software. Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs. Coordinates design and integration of total system including subsystems. Researches and recommends technology to improve the current systems. AT&T's key service lines which include AVPN, MIS, IP TEL, MRS, MLAN, Ethernet and Outsourcing
Responsible for translating business needs into technical solutions, and defining solutions to problems through reasoned application of information technology. Key Roles and Responsibilities: Designs, develops, documents and analyzes overall architecture of systems, including hardware and software. Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs. Coordinates design and integration of total system including subsystems. Researches and recommends technology to improve the current systems. AT&T's key service lines which include AVPN, MIS, IP TEL, MRS, MLAN, Ethernet and Outsourcing
Handle Tier 3 escalations on all Windows Server O/S related issues and engage the appropriate vendor to resolve complex issues. Maintained accountability for monitoring, troubleshooting, and remote administration of 17,000 WIN2008/WIN2003/WIN2000 servers at various AT&T sites globally. Ensured 24/7 functionality, reliability and work with other AT&T Groups (SMSS, VMware, Citrix, Tier 2, EMOC, and Windows Shared Services Teams) on ensuring customer’s servers are up and functioning correctly.