United States
My interest and work experience are in the automotive field. I started my career as an automotive installer for a third-party vehicle processor. Since then, I have worked in and learned various positions within the automotive processing department. Currently, I am pursuing my career in the quality field.
Port Quality Assurance Manager - Americas Region, reports to the Manager of Port Quality Assurance and is part of Technical Support under the Americas Quality & Customer Satisfaction organization. • Ensure rapid reporting and resolution of issues affecting product or process quality • Ensures vehicles from POE are repaired, upgraded and accessorized within designated lead-times • Effectively Manage the Port Installed Accessory Process, including system setup and verification of port instructions • Cross-functionally work with necessary groups for current and future POE requirements to support company objectives • Report quality trends, emerging issues via TIE system • Manage all Factory initiated Port Actions (PAM) • Provide sales company initiatives with support via Port Action Request • Support Port Installed Accessory program • Ensure vehicle maintenance is performed as required while vehicles are stored in POE • Manage vehicle repairs (Body and Mechanical)