Stevenson, Washington, United States
Versatile T-Shaped Software QA Leader, adept at building high-performing QA teams and implementing sustainable testing infrastructure in unique business scenarios. Software's global impact necessitates a commitment to earning and protecting client trust with robust security, reliability, and user-focused design. Consistent ROI is achieved in the SDLC when a Quality-first approach is applied by breaking down complex systems to deliver scalable solutions that drive value. The best software emerges from empowered teams with the support and infrastructure to sustain them; give personnel a healthy, challenging, yet consistent environment that cultivates courage to solve tough problems, commitment to accomplish goals, focus to avoid distractions, respect for the team's pros and cons, and transparent communication that facilitates honest discussions allowing the team to generate solutions. All while keeping the Stakeholders informed and on the same page! “It's better to be prepared for an opportunity and not have one, than to have an opportunity and not be prepared.” ― Les Brown Skills: Problem Solver, Avid Learner, Excellent Communicator, Black, Gray, White Box Testing, Build and Deploy Test Environments, Automated Testing, API Integration Testing, Log Analysis, Scrum, Agile, Kanban, Leadership, Mentorship, Training, Risk Assessment, Sprint Sizing, Product Optimization, Process Optimization, Departmental Optimization, Technical Reporting, Resource Management, Data Migration, Validation, Test Driven Development, TDD, Test Case/Plan Creation, Technical Documentation, Product Planning, Product Certification, Client Report Investigations, Cross-team Building Technologies: C#, Python, Java, Ruby, HTML, XML, CSS, JavaScript, SQL, Selenium WebDriver, Cucumber, Gherkin, Pytest, JUnit, Git, VIM, Node.js, Vue.js, UAVs, AI, VR, Radios, GPS, Vision Systems, Fiddler, NetMon, REST API, Wireshark, JQL, MySQL, PostgreSQL, Lasers (Classes 1-4), 360° & Mounted Camera Systems, STANAG Platforms: Atlassian Suite: Jira, Confluence, TeamCity, BitBucket, MS Office Suite, Google Office Suite, Amazon Web Services (AWS), Microsoft: Windows OS, RT, Kinect, SQL Server Management Studio (SSMS), Linux 18.04 LTS+, Apple OSX, iOS, ERPs: SAP, NetSuite, CRMs: Salesforce, MATs: Marketo, SDRs: ZoomInfo, TCMs: Team Foundation Server (TFS), TestRail, Zephyr, Continuous Integration, Deployment: Octopus Deploy, Jenkins, GitHub, Slack, Tosca Commander, Postman, Gemini, Mulesoft, New Relic, ServiceNow, ServiceHub, GitHub, Slack, Oculus VR, Daydream, Xbox One, 360, Arcade, Games for Windows LIVE
Recently joined Express Employment International to aid in their Digital Transformation and help implement sustainable testing infrastructure for the QA Team and automation.
Leadership: Led the HGC QA team’s transition to Tosca Commander from TestProject (EoL) as the primary automation tool streamlining automation efforts and enhanced cross-team efficiency with Scotts QA. TDD: Guided successful implementation of Tosca within the SDLC pipeline, leveraging SQL integration to support Test-Driven Development for Login, Web Order and RMA workflows. Utilized during RC testing. Product Development: Updated CSHTML web page properties, ensuring accurate execution of test automation element interactions. These updates improved the reliability and stability of automated tests.
Black, Gray, White Box Testing: Evaluated pull requests in BitBucket and Visual Studio by configuring local builds and data to verify product requirements and identify defects increasing Hawthorne sales by 70%. Technical Documentation: Configured Jira and Confluence to establish a comprehensive solution for managing Business, Technical, Functional, and Usability requirements, enabling key metrics such as a Test Quality Matrix. Excellent Communicator: Ensured successful feature deployments for a multi-million-dollar B2B SaaS platform by facilitating clear, timely, proactive communication and coordination with personnel at all business levels. Training: Created resources in Jira and Confluence, including the Onboarding Tasks, Wiki How-Tos, Dashboards, Filters, and Project Workflows improving personnel productivity and efficiency. Data Migration & Resource Management: Aligned with developer personnel to migrate or update data between PROD, QAS and DEV environments to ensure QA had sufficient viable data for accurate PR verifications. Release & Risk Management: Prepared ServiceHub Change Requests to schedule deployments, mitigating release risks and ensuring cross-team deployment efforts aligned for successful releases. Scrum & Project Management: Reviewed Release deliverables post-release to ensure accurate creation of Jira Tickets to maintain defect and feature tracking facilitating timely transition to new priorities for personnel. Automated Testing: Aided in the refactor and implementation of Unit Tests (C# & NUnit), API Integration Tests (Postman) and Front-End Selenium Regression Tests (using TestProject, JavaScript, SQL, C#). Process Improvement: Collaborated with developers to integrate QA processes in the SDLC, utilizing TestRail, Jira , TestProject, and Postman to ensure requirements were met in a fast-paced environment. Log Analysis: Evaluated application logs to proactively identify and resolve errors expediting issue detection and resolution.
I was hired for a 1-month Contract with TaxJar to work as a QA Automation Engineer and was assigned to assist in the design and authoring of their test framework using Ruby, Gherkin, Cucumber, Selenium and Capybara by generating smoke tests. My work required close interaction with personnel from QA, DevOps, and various development teams as well as senior management. My work helped to update their QA Procedures, Playbook and Manuals on Confluence. Core duties included: Automated Testing: Aided in the design and implementation of smoke test framework using Ruby, Gherkin, Cucumber, Selenium, and Capybara. Technical Documentation: Aided in QA procedures, playbooks, and manual updates on Confluence by collaborating with personnel from QA, DevOps, various development teams, and senior management.
Saving lives with the best UAV's in the sky! Black, Gray, & White Box Testing: Verified expected product behavior and identified defects where specifications or behavior did not adhere to the desired result. Test Case/Plan Creation: Reviewed software specifications and ensured test procedures and test cases accurately verified desired software requirements for the product/platform(s). Testing Embedded Systems: Leveraged in-depth knowledge of both hardware and software architecture to test the product throughout development due to its integrated and multi-dependent construction. Release Testing: Created Flight Safety Test Passes based upon scope of implementations in a given increment, collaborated with Development Lead to assess risk, and managed reporting of test results to stakeholders. Product Certification: Attended the Flight Safety Review Board RC approval meetings and prepared valuable metrics like a Test Quality Matrix, Bug Weight Matrix, and Release Candidate Rating scores. Resource Management and Sprint Sizing: Advised and provided technical input on process, training, risk, planning, product implementation, client-impact, and action items that enabled the delivery of a quality product. Excellent Communicator: Interacted with personnel at multiple levels of the business, formatting dialogue to suit the target audience to ensure key information is relayed according to the individual's technical background. Professional Scrum Master: Scheduled and conducted Scrum meetings, providing POs and PMOs with Jira Dashboards, Filters, and relevant metrics to make informed decisions to omit risk and stay ahead of schedule. Cross-team Building: Coordinated between HIL Support, ICOMC2 Core, Mission Systems, Cyber Security, and Flight Systems to investigate defects, share resources, train personnel, and test software. Laser Certified: Tested and verified multiple features while remaining safe, utilizing certification to work on all classifications of lasers.
Black, Gray, White Box Testing: Responsible for all SQA priorities, the overall SQA process, metrics, test coverage, and requirements were verified to ensure accurate historical tracking of product behavior across its lifecycle. Automated Testing: Managed the QA teams creation of a Front End regression framework built using Python, Selenium and Pytest. Build and Deploy Test Environments: Utilized Jenkins & GitHub/GitLab to configure and deploy builds locally on a daily basis to support quality assurance testing efforts for feature branches, and release candidates. Test Case/Plan Creation: All product test cases, test plans, and test coverage were outlined, leveraging tools such as Jira , Zephyr, Google Office Suite, and other documents and reporting resources. Product Development: By the end of Q4 of 2016, bug/improvement reporting increased by 200% over Q3, and 800% for the year prior. Facilitating 5 distinct products to diversify market advantage upon MVP completion. Resource Management: Managed equipment and asset usage by work site, department, and personnel through Jira by creating an Inventory Project and workflow. Problem Solving: Within 6 months, the QA team provided crucial input on performance, features, and usability ensuring a functional and stable product (MVP) that was previously crashing in Board demonstrations. Sprint Sizing and Risk Assessment: Led and conducted Triage, Scrum, and other project meetings with the Program Manager and leadership team, providing input on risk, resource allocation and client impact. Excellent Communicator: Cultivated an honest atmosphere focused on constructive discussions to cultivate knowledge encouraged and yielded improvements to efficiency and productivity. Team Building: Built the QA department from scratch, injecting quality-first practices at the beginning of the SDLC, accelerating R&D projects into client-facing MVPs.