Lausanne Metropolitan Area
With over 5 years at Philip Morris International, I contribute to strategic planning and corporate governance as Lead of Corporate Affairs. My expertise includes developing high-impact reports, financial analysis, KPI monitoring, and reporting, with a strong focus on process automation using technical skills in programming and advanced tools. I excel in fostering collaboration across cross-functional teams and building partnerships to drive organizational objectives. Known for my analytical mindset and curiosity, I work to challenge the status quo and deliver meaningful results for global stakeholders at Philip Morris International.
- Automation of the reporting of PMI's global sales volumes, SoM% and smoke-free products KPIs. - Responsible for the global weekly sales and KPIs dashboards in Power BI for SMT + MDs and FDs of Market Affiliates. - Support on monthly sales volumes & share of market reporting to COO, materials for quarterly earnings presentations to investor relations, BOD meeting, CAGNY conference. - Ad-hoc analyses for Director of Financial Planning & Business Intelligence.
-Actively participate in sell-side and company management (Equity & Fixed income) meetings -Monitor the markets and contribute to daily publications which provide a summary of the most recent market developments. -Excel, Powerpoint VBA automation of recommendation lists and daily publications to clients -Develop tools to track performance of investment recommendations in Excel VBA
-Outgoing calls to our existing clients -Provide CIBC's full range of products and services to existing customers: Mortgages, Lines of credit, credit cards, saving & deposit accounts, investment products, insurance... -Meet sales, customer service, and productivity targets -Offer a superior client experience on every call to meet and exceed our clients’ expectations, build loyalty and grow the retail banking business
-Install, maintain and repair IP telephony, digital television and internet -Provide excellent customer service and carefully explain product functionalities -Upsell full range of products and services based on customers' needs -Maintain/Repair existing installations and efficiently solve complex technical problems