Selden, New York, United States
Assistant to the director
- Lead and mentor teams of field service technicians - Balance cost, Quality and safety - Optimize scheduling of people, regions and roles - Advocate for winning outcomes on customer issues - Align company costs, speed, profit goals with field service actions - Experienced in interviewing, Hiring, Coaching, PE's and demonstrated career progression - Ownership of teams safety, Customer satisfaction and productivity - Asset Tracking - Team builder, Problem solver and Customer liaison
- Rapid growth of responsibility from early career to top level technician - Technically proficient and proven instructor/troubleshooter of data, voice and video services - Optimum Online, and Optimum voice services in homes and businesses - Train new hire members by performing ride-along and training on technical skills, company procedures and interpersonal communication skills - Technical skills include, but are not limited to , advanced troubleshooting, Optimum phone and computer knowledge, Cable Data, and ETA tech system