Drighlington, England, United Kingdom
• Diagnosed, repaired, and maintained hydraulic systems under time-sensitive conditions, ensuring minimal downtime and uninterrupted client operations. • Travelled to client sites fully equipped with tools and spare parts, enabling fast response times and on-site problem resolution. • Provided flexible support by working irregular hours, including nights and weekends, to meet critical client needs and prevent costly delays. • Conducted immediate repairs on hydraulic pumps, motors, valves, cylinders, and hoses, achieving first-time fix rates and extending equipment lifespan. • Delivered clear explanations of repair procedures, timelines, and recommendations to clients, resulting in improved client trust and repeat service requests. • Produced detailed service reports that enhanced maintenance tracking and reduced recurrence of system failures.