Egelsbach, Hesse, Germany
Started in the IT World @ ISM GmbH, Network-Management Solutions like Novell NDS, ManageWise and Intel LanDesk, BindView etc. Changed to the ITSM World while joining Peregrine Systems (still missing it š), been aquired by HP and dealing with Service Manager and ConnectIt still. Moved to WSP after few years, still with the HP portfolio and a first look into ServiceNow. Was looking for a new challenge after some years, finally found aspediens and was lucky joining this wonderful small team. Aquired by CSC then, which founded DXC and still dealing with ServiceNow. ā- Service Now Certified System Administrator Service Now Certified Implementation Specialist for ITSM and SAM
Solution Consulting for Service Now, Solution- and Process design, Interface Design, Project Management
Design and implementation of interfaces from/to HP ServiceManager using Hp ConnectIt, Consulting and implementation of HP Service Manager systems; ServiceDesk team lead
Design and implementation of HP ServiceManager and interfaces using HP ConnectIt
Application and database support CASAM, based on Siebel98 and oracle database, support for CASAM