Powell, Ohio, United States
Competent in evaluating processes and business strategies that will facilitate growth in a department or organization. Ability to solve complex problems with critical thinking skills that lead to increased efficiency and productivity. Effective at multitasking, producing solutions, and objective thought processes that lead to improved business strategies and add value to an organization.
Manage two Learning Management Systems (LMS) for nine leadership development programs (CBI University) and company-specific compliance training (MAI University). Design, write, edit, and organize development programs, compliance, and individual course content, including e-learning modules, videos, assignments, quizzes, and other resources to ensure adherence to regulatory requirements on topics such as Project Management, Strategy and Innovation, US employment and labor law, US leave and benefits law, and HR processes. Improved development program graduation by 70% and decreased the drop-out rate by 89%. Increased MAI University course completion by154% from 448 completed courses to 1136. Designed, wrote, and developed a comprehensive digital course catalog for professional development programs and individual courses, resulting in a 100% increase in individual course enrollments. Collaborate with senior leadership to align training initiatives with organizational goals and strategies. Track and deliver accurate reports on training activities and progress, including course completions, test scores, and user participation. Evaluate the effectiveness of leadership programs and courses through feedback, assessments, and performance metrics. Manage the daily operations of the Learning Management System (LMS), including user setup, course uploads, system configuration, and troubleshoot any technical issues that arise. Monitor changes in industry trends, adult learning, and legislation and update training modules and development programs accordingly.
Transformed 175+ outdated PowerPoint trainings into fully redesigned, web-based eLearning experiences, resulting in a 70% increase in program completions and an 89% reduction in drop-outs. Boosted LMS engagement and performance by 154% through improved course design, updated content, and optimized user experience. Designed, authored, and published a digital course catalog showcasing all development programs and individual course offerings for internal and external stakeholders. Developed and wrote a comprehensive HR quarterly training program aligned with U.S. labor and employment laws, ensuring compliance across multiple facilities. Earned consistent positive learner feedback for clarity, engagement, and practical relevance, with many participants describing the program as transformative and essential for their career growth. Reduced organizational expenses by 48 % annually through LMS optimization, internalizing website development, and streamlining communication systems. Designed and engineered the CBI and CLI websites, including site architecture, UX layout, content strategy, SEO structure, and ongoing maintenance to support organizational branding and communications. Consistently exceeded performance metrics and annual goals, recognized for delivering high-quality training assets on time and with exceptional accuracy. Reviewed learner feedback and completion data to refine content, improve course navigation, and enhance overall learner experience.