Katy, Texas, United States
Accomplished HR Professional with an outstanding record of success in the development of others and resolution of personnel related issues. Over 28 years of hotel experience in Human Resources, Front Office, Accounting, Sales and Food and Beverage, including openings, renovations, and hotel conversions. Strategic business partner focused on delivering tangible results from improved associate engagement and team development.
Can you say dream job...what am amazing opportunity I've been given! I have been with Marriott International for 26 years. II not only love Human Resources, but want to continue to drive excellence and “Best in Class” service. I believe Marriott is the best company in the world. I see daily how we empower people to do magical things with our service and ultimately create truly memorable experiences. I know there is no place I’d rather be if I want to make a difference. My inspiration is as strong today as it was 27 years ago.
Responsible for driving Marriott values and philosophy as well as ensuring success in all training and developmental activities. Administer core training initiatives and programs in compliance with corporate training and development standards. Coordinate the annual enrollment process. Administer benefit plans for both hourly and management associates. Focus on compliance with Marriott SOPs and providing service to enhance associate satisfaction. Assist in identifying key drivers of associate satisfaction and supports managers in addressing issues with written plans and actions. Monitor and communicate progress against the plans to both management and hourly associates. Ensure performance appraisal and merit increases are conducted and processed in a timely manner while collaborating with management on development plans for both management and hourly associates. Conduct annual wage surveys to ensure hourly rates of pay are competitive in the market, making recommendations to the Regional Senior Director of Human Resources when necessary. Focused on all recruitment activities including developing relationships with community based organizations, attending local job fairs, application process, and screening applicants when necessary.
Property Leader for promoting positive Associate Relations and Work Environment Talent Manager responsible for attraction, retention and development of workforce Responsible for hiring seasonal workforce that included over 90 International associates to drive guest satisfaction Strategic Owner of Associate Engagement