St Louis, Missouri, United States
• Managed a complex book of business including several national labor clients. • Analyzed the client’s pharmacy trend and presented clinical recommendations to client’s board of trustees. Engaged in consultant interactions to meet client expectations. • Responsible for up-sell and implementation of all clinical programs for book of business. • Subject matter expert on Express Scripts product portfolio • Coached and mentored Clinical Account Executives. • Member of Emerging Therapeutic Issues team April 2006 - March 2007 Medication Therapy Management Pharmacist
Pharmacy manager. Successfully opened a new Target Pharmacy on October 4, 2005 in compliance with all state laws and inspections. Responsible for all day to day pharmacy operations including gues service and consultation, inventory management, personnel coaching, training and scheduling, prescription workflow, compounding and verification.
2004 - 2005 Member Choice Center Pharmacist · Performed all assigned pharmacist duties, including DUR, physician contact, prescription verification and patient communication Responsible for MCC Pharmacist scheduling · Collaborated with Information Systems team members to develop and institute an MCC R.Ph. transfer line for customer, physician and agent communication purposes. · Trained MCC pharmacists on various systems (Compass, Rx Servlet, Rx imaging and Fax Auto-Inject queue) 2001 - 2004 Sr. Benefits Pharmacist, Client Business Administration · Manager of 11 direct reports during NPA tier 2 – 4 migrations · High level clinical consultant to a high-profile client for their benefit design. · Represent CBA in client-centric teams to ensure accurate and timely client set up. · Provide support and analysis to account management by researching and resolving benefit design issues. · Mentor new benefit pharmacists · Verify and ensure accuracy of benefit set up completed by Analysts 1998 - 2001 Express Therapeutics Pharmacist · Responsible for Express Therapeutics client set up. Performed QA of EXT programs, letters and reports 1993 - 1998 Staff Pharmacist · Performed all assigned pharmacist duties, including DUR, physician contact, prescription verification, patient communication and dispensing