Lethbridge, Alberta, Canada
-Highly motivated consultative sales professional with over 10 years of experience -Exceptional interpersonal skills and strong business ethics -Focused on high performance through responsibility and consistency in planning and implementing business strategies and processes. -Strong background in needs identification and qualifying customers for services & products -Wide range of experience working with manufacturing firms, oil and gas service companies, not for profit organizations, distribution centres, and professional services organizations Specialties: Sales management, needs analysis, networking, relationship management, customer service, business development, and converting technical requirements and information into written business proposals
Assisted new and existing customers in choosing appropriate business software or software enhancements by conducting a business analysis and providing information pertinent to requirements. Worked with the consulting team to build the platform for a successful software implementation.
As an Account Representative, I was responsible for software sales to companies who have outgrown entry level accounting applications. I prepared highly detailed customer correspondence relating to the client's desired accounting and Information Technology implementation.I maintained a high level technical understanding of Sage Accpac ERP, HRMS, CRM systems and related third party products. I administered and maintained information within the CRM system. I also provided exceptional service while responding to client requests by phone, email, and in person.
I conducted needs analyses for clients and prospects. Following the analysis I prepared qualitative and quantitative business information in an easy-to-understand format to allow the client to make informed decisions. Moreover, the output allowed me to identify potential business opportunites while pointing out potential risks. I also worked with a highly skilled team of specialists and referred projects to add value to the clients organization.
While leading a team of 35, my primary objective was to provide resources, training, and to monitor and control team sales strategies. I was responsible for planning sales training sessions, providing leadership and growth opportunities to high performing consultants through personal growth plans. As a result of my exceptional performance, I also achieved national recognition from Mary Kay Inc. for exceeding targets through successful sales strategy development.