Ruislip, England, United Kingdom
I am a hardworking and enthusiastic professional; I enjoy using my own initiative and learning new skills. I believe that success is based on hard work, motivation and commitment and I pride myself in having all these traits and applying them to all aspects of my life. I have exceptional interpersonal and organisational skills which have allowed me to build lasting relationships with both colleagues and suppliers. I have a can do attitude and I try to identify business needs within a company and do my best to initiate change in order to fulfil that need. I strive to be the best that I can be and try to look beyond my immediate job role to enable my own individual success and the success of the organisation that I am in.
Small UK start up of approx 50 staff. I was hired as an Office Manager and my responsibilities include: • On joining the company I was in charge of the office move that took place on 1st October. This involved coordination of all aspects of the move from a larger office in Farringdon to a smaller office in Shepherds Bush. This included creating floorplans, coordination of contractors for dilaps and rebuild works, changing or cancelling contracts whilst trying to cut back costs where possible. ● I work alongside the VP of Finance and Operations to create employment contracts and HR letters for all staff. I also manage our HR platform CharlieHR. ● I am in charge of all Onboarding and Offboarding of staff as well as welcome inductions. ● A big part of my role includes recruitment in all departments, this includes managing direct applications as well as managing recruiters, scheduling all telephone and face to face interviews. ● Acting H&S officer and Fire Marshal after completing the required training with St. John’s Ambulance. From October 2019 I became the Operations Manger whilst still being in charge of the OM and HR functions (sole responsibility now) as detailed above. My responsibilities now also include: • Managing all warehouses and distribution centers globally. Producing weekly annotated inventory reports to Senior Management and restocking all regions as and when needed. • Solely responsible for all print management including samples, printing of new titles either in China or the UK, shipping freight globally. • Working closely with Customer Services and Developers to ensure the order process is working and all orders are fulfilled. • Alongside Marketing I manage the Amazon Seller accounts in Australia and UK, restocking as and when needed. • Working closely with our Finance Manager we research new markets to open up global sales ensuring this strategic planning is financially feasible.
As Office Manager of the London office I report directly to the CTO and the CFO although he is based in the USA. The company is a small start up with offices in London and San Francisco as well as many remote workers. -There are no support, HR, Ops functions in the London office and all queries are directed to myself. -I was in charge of the office refurb when I started in this role consisting of decorative/style changes. -I was solely in charge of the office move from Kings Cross to Liverpool St which included sourcing and visiting offices, negotiating costs and all moving services. I was in charge of cancelling/transferring all contacts and ensuring the old office was restored to its original state before leaving. -I emptied any storage units and sold as much furniture as possible to reduce waste removal costs. In the current office I organised the build works to combine 2 offices and also create an internal boardroom whilst keeping to an open plan layout. -I am in charge of onboarding and offboarding staff as well as ordering groceries, managing daily lunch orders and monthly team socials. We have a budget in place which i manage for the London office ensuring we do not overspend in any area. -Working in the Accounts receivables function tracking and chasing outstanding invoices and dealing with payment allocations.
As the Office Manager I reported to the Senior EA as part of the Admin/Support Team. My role was very varied and covered Facilities and H&S. My role was initially based at Reception however it quickly became obvious that the workload required me to pass that position on to focus on the Office Move and New Organization Structure for 120+ UK staff. My duties as the office Manager consisted of: - Managing the Receptionist and retraining any temps within the role, covering reception when needed. - Managing and sourcing new vendors i.e. cleaner, plants, fire maintenance, Nespresso, fruit/milk, ADT - Co-ownership of Office Move; to vacate ½ 6th floor and takeover 5th floor. I managed amendments of existing contracts and any new contracts. Co-managed new seating plans, internal decoration, purchasing of furniture/décor, managing refurb budget and carried out new risk assessments. - Managed all handymen and electricians. I oversaw all minor building works carried out during/after move. - I manage all staff events and budgets. I solo managed the Annual Summer party for 100+ staff ‘Swanfest 2017’ a festival themed overnight corporate party. Managed the budget, activities, entertainment, and transport for all 3 UK offices. - I am responsible for ordering consumables within 3 UK offices and order all weekly groceries and stationary as well as tracking spending in order to manage budgets. - I manage the internal travel inbox to purchase all train tickets and oversee our travel management company to ensure all international flights and hotel bookings are compliant with our company policies. - I also work as part of an International Operations team to ensure all offices are offered the same office perks as well as the same decorations, branded materials and business cards.
As the Office Manager I report directly to the HR Director/Manager however, my role requires that I manage my own responsibilities and schedules and am very much self sufficient. In this role my responsibilities change frequently however my main tasks are: - Reception duties; this includes acting as the first point of contact for visitors, answering/screening all calls to the main office, managing incoming/outgoing post, managing meeting rooms, ordering groceries. - Managing contracts, and review annually i.e printers, cleaners, plants, watercoolers, fruit/milk, keyholding company, ADT security. - Liaising with building manager regarding all works to offices, - Maintaining the physical office and dealing with any building issues that require outside assistance such as a Handyman, etc - Events management for the company including introducing Fireside Friday’s, organising the Annual Summer Party both for Staff and for Clients, Staff Drinks, Company Meetings at external venues, annual Christmas Party and quarterly event planning based on set budgets. - Maintaining office supplies stationary and sundries, ordering specialised business cards and promotional material. Other duties include: - Managing the refurb projects (three Phases) in the office. Phase one; dilapidation of half of one floor to original state and refurb of kitchen. Phase two; dilapidation of second half of the floor, new seating plans and facilitate desk moves of staff to a single office. Phase three; total refurb of office – redesign and redecorate meeting rooms and kitchen, arrange offsite storage. - Managing the office in Devon, in terms of vacating premises, liaising with the Holding Company and cancelling contracts. - As interim HR coordinator I was responsible for the full recruitment process. Including sifting through CV’s, arranging global telephone interviews as well as face to face interviews, providing candidate feedback and tracking progress for up to 6 European vacancies concurrently.