Christina Pafero

Customer Service is key!!!

Las Vegas Metropolitan Area

About

Experience

  • Medical Receptionist at Nexa
    Jun 2021 - Present · 5 yrs 1 mo

  • Co-Owner at ONE MANS TRASH
    Dec 2016 - Present · 9 yrs 7 mos

    Only doing in spare time at this point , but was our full time employment for quite some time . Buying, Cleaning out, Reselling and Re-purposing all items purchased at auction in storage unit. Duties also include processing, sorting, sizing, storing and pricing. Photographing and Posting items for sale through social media and the web. Occasionally selling at the swap meet and having estate sales. Customer Service always being key as I am always dealing with many different types and personalities of people.

  • Concierge/Ticket and Tour Sales at EBG Entertainment Business Group/Brand Vegas
    Jun 2018 - Dec 2018 · 7 mos

    Greet guests at the concierge desk and make suggestions for entertainment, dining and other engagements as appropriate Make reservations at local establishments upon request of the guest Direct guests to hotel amenities, including laundry and fitness facilities arranging transportation and obtaining event tickets. Welcoming customers upon entrance and confirm reservations Acting as the point of reference for guests who need assistance or information Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel Sell and upsell all of Las Vegas Shows, Tours and attractions Receiving, placing and processing phone orders. Navigating and processing orders through POS system and other various reservation applications.

  • Assistant Housekeeper at Vacasa
    Feb 2017 - Nov 2017 · 10 mos

    Seasonal Housekeeping position Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing Ensuring all rooms are cared for and inspected according to standards Protecting equipment and making sure there are no inadequacies. Established and maintained clean and comfortable "home" environments by performing cleaning duties including vacuuming, cleaning windows, dusting, and bathrooms Assisted customers by providing detailed information, resolving their complaints, and putting smiles on their faces Reported any damage, maintenance problems, safety issues, and potential hazards to management, ensuring adherence to safety code procedures. Full Deep Cleans, Light Maintenance Consistently got 5 STAR reviews Contact Lead Operations Manager Justin Williams @435-590-2375