Greater Calgary Metropolitan Area
A quick thinking, idea generator with the ability to make connections and bring people together. Creative professional with a broad-based background in non-profit and public service communications, change and business strategy.
Lead for team advancing social wellbeing policy and strategy for The City of Calgary with a focus on accessibility, gender equity, diversity and inclusion, older adults and newcomers.
• Gather information on emerging issues, industry trends and innovations, stakeholder and customer needs and other business-related information, analyze information collected and identify and quantify impacts on the business unit. • Provide business analysis and recommendations as to the efficiency, effectiveness, competitiveness and scope of business activities. • Provide operational support and deliver on service enhancement initiatives.
- Assisted in the creation and execution of marketing campaigns and communications plans for over 75 concerts and special events per Season. - Managing editor of Prelude, the CPO's bi-monthly concert magazine. - Served as webmaster for cpo-live.com website. - Participated in the creation and implementation of consumer marketing research projects, including focus groups and web-based surveys. - Designed print, web, video and broadcast collateral using Adobe Creative Suite. - Wrote and edited copy for Season brochure, website, press releases and event collateral. - Supervised two employees and helped manage department workflow.
- Responsible for processing tax receipts, keeping donor records accurate and up-to-date using a database management system (Microsoft Access). - As part of university co-op program, created and implemented a research project and reported findings that helped grow a youth ticketing program. - Worked in a fast-paced box office environment answering phone calls, communicating detailed information to the public and processing orders with ticketing/database software.