Austin, Texas Metropolitan Area
A self-directed, energetic professional with over 20 years of experience working with C-level executives. Highly resourceful, flexible, innovative, and well organized. A quick learner who can absorb new ideas and experienced in coordinating, planning and organizing a wide range of executive activities. Ability to prioritize and carry out multiple projects and deadlines concurrently. Committed and motivated with exceptional decision making skills.
• Implemented processes and procedures that increased operational efficiency; managed daily functions of the office • Maintained strict confidentiality with sensitive information, financial documents, records and personal matters • Travel assistant to President for all major engagements • Managed financial planning and budgeting • Maintained and processed payroll, taxes, and monthly business and personal expenses • Reconciled and responsible for multiple business/personal bank accounts, credit cards and lines of credit • Set up and maintained President's calendar, emails and travel plans • Assisted President with operations, growth, and effectiveness of the company
• Assistant Administrator of the Preventative Maintenance System for 3 buildings • Managed work order changes, including filing and all related paperwork • Assisted Facilities Director in the process of building a new manufacturing building; including coordinating meetings, drafting meeting minutes and coordinating submittals • Reconciled monthly reports and statements for Facilities Director
• Recruited for exempt and non-exempt personnel, reviewed applications/resumes, conducted interviews and negotiated with job offerings • Performed all aspects of background checks including verifying references, previous employment, drug screenings and various job training testing when required • Conducted new employee orientation, informed all position requirements, tour of the facility and all on-boarding and new hire paperwork • Informed employees with any necessary job information, assisted with insurance benefits, claims and injuries
• Screened calls, mail and walk-ins for 3 owners within the company • Reconciled monthly bills for each owner, customizing each with their preference of viewing for approval • Performed AP/AR duties • Reviewed, approved and submitted monthly expense reports for several employees • Acted as a personal assistant to each owner, various job duties required
Sr. Estimating Coordinator • Set up project and General Contractor information in 3 internal databases • Facilitated processing of RFI’s submittals and samples among the General Contractor, the Owner and Owner’s Consultants • Coordinated with the General Contractors/Architects for the planning, design and building phase of each project • Prescreened potential projects, reviewing all drawings and requirements • Reviewed final executed contracts, ensuring all state licenses were up to date and insurance and bonding certificates were provided, signed off on each contract as the authorizing notary HR Administrator • Recruited for exempt and non-exempt personnel, reviewed applications/resumes, conducted interviews and negotiated with job offerings • Performed all aspects of background checks including verifying references, previous employment, drug screenings and various job training testing when required • Conducted new employee orientation, informed all position requirements, tour of the facility and all on-boarding and new hire paperwork • Informed employees with any necessary job information, assisted with insurance benefits, claims and injuries Executive Administrative Assistant • Screened calls, mail and walk-ins for 3 owners within the company • Reconciled monthly bills for each owner, customizing each with their preference of viewing for approval • Performed AP/AR duties • Reviewed, approved and submitted monthly expense reports for several employees • Acted as a personal assistant to each owner, various job duties required
• Managed escalation and exceptions, such as member concerns, by using demonstrated analytical ability and judgment • Trained, monitored calls and evaluated staff performance • Planned and organized assignments using Windows based computer processing with spreadsheets and data entry • Demonstrated customer service skills to establish work relationships and external contacts for member support in a high volume work environment • Used previous supervisor experience to provide knowledge and support to representatives during extensive member requests and reviewing financial documents • Communicated with members by email, mail correspondence and/or telephone, to verify or obtain member/account information • Maintained confidential information in members’ files and applications, while maintaining call volume in a phone center setting