Christian Klein

PwC | Director Customer & Commercial Excellence | Salesforce | Conga

Frankfurt, Hesse, Germany

About

Technology today is much more than connecting networks, transforming bits into words or supporting calculations. It’s creating new business models, enabling new kinds of services and disrupting the “traditional” world. Technology represents a new way of thinking, a modern and progressive approach towards society and our common values. It defines a whole new generation. And technology has the power to transform a business into a Rockstar – or crush it and wipe out its’ legacy. That’s what amazes me about technology. It’s what creates my passion for IT. And that’s what drives me to stay ahead of the game, discover new paths and support my clients and partners how to best leverage the seemingly endless possibilities of the new age to transform the unlimited possibilities into business growth and success. Imprint https://www.pwc.de/de/impressum.html

Experience

  • PwC Deutschland (Full-time · 5 yrs 4 mos)
    • Director | Customer & Commercial Excellence
      Jul 2026 - Present · 1 mo

    • Senior Manager | Salesforce CRM Advisory
      Oct 2022 - Jul 2026 · 3 yrs 10 mos

    • Head of PwC Customer Centric IoT
      Aug 2021 - Sep 2024 · 3 yrs 2 mos

      The future is happening now. To help you meet your businesses’ and customers’ needs we’re introducing a new offering enabling future-driven use cases: Customer Centric Internet of Things. Gain transparency on your installed base, manage hierarchies and onsite locations. Become proactive in the customer engagement with Predictive Maintenance – act on product issues before they turn into problems and maximize service value by remotely resolving the incident. Dive into new business models with usage based invoicing – switch from selling the product to offering the usage.

  • Manager at Deloitte Digital
    Jan 2017 - Mar 2021 · 4 yrs 3 mos

  • Hewlett Packard Enterprise (4 yrs 3 mos)
    • Consultant
      Oct 2015 - Dec 2016 · 1 yr 3 mos

    • Working Student (Duales Studium)
      Oct 2012 - Sep 2015 · 3 yrs

  • Intern local IT & electronic controls at WAREMA Renkhoff SE
    Jun 2010 - Jul 2010 · 2 mos