Charlotte, North Carolina, United States
Experienced Product Design Leader with 12+ years of experience driving end-to-end design strategy across fintech, SaaS, eCommerce, and internal platforms. Proven track record of building scalable design systems, leading cross-functional collaboration, and delivering user-centered solutions that align with business goals. Adept at operationalizing design workflows, mentoring designers, and shaping product vision through data-informed decisions. Passionate about creating tools and experiences that simplify complexity and drive measurable impact. Fun Facts - I enjoy music production and mixing. - My top three movies are Shrek (1 & 2), Remember the Titans, and Black Panther. - My favorite music genre is 90s R&B. - On challenging workdays, I listen to Bruno Mars, Maroon 5, or Michael Jackson.
- Designed and implemented a centralized design system from the ground up, improving brand and interface consistency across multiple product lines. - Led UX efforts to consolidate a fragmented three-platform call center experience into a unified web app, improving agent workflow efficiency and reducing training overhead. - Collaborated closely with product managers and engineering to align the interface with user needs and business objectives.
- Integrated continuous discovery practices into cross-functional team workflows, ensuring ongoing user feedback informed product development. - Collaborated directly with founders and investors to craft investor pitch decks, product research materials, and MVP prototypes. - Led end-to-end design for a SaaS platform MVP, from ideation and research to interface design and developer handoff, shaping early-stage product direction.
- Led UX for the internal Digital Studio platform, streamlining 3D asset delivery for Wayfair and partner brands. - Simplified complex modeling workflows through a redesigned interface, saving 50+ hours weekly for stakeholders and reducing asset request turnaround by 3 days. - Designed wireframes, interactive prototypes, and detailed user flows to guide engineering and product teams from concept to release. - Conducted usability testing that uncovered critical friction points, directly informing product iterations and improving adoption across teams. - Collaborated with product managers, developers, and 3D artists to align user experience with operational efficiency goals.