Christian Schulz

Director Service | Customer Service, Reverse Logistics, Sustainability, AI Coordination & Steering

Sarstedt, Lower Saxony, Germany

About

Experience

  • notebooksbilliger.de AG (9 yrs 6 mos)
    • Director Service | Customer Service, Reverse Logistics, Sustainability, AI Coordination & Steering
      Sep 2017 - Present · 8 yrs 10 mos

      Bereiche: • Customer Service • Customer Management • Customer Complaint Management • Reverse Logistics • RMA • Sustainability • Fraud Prevention and Detection • AI Coordination & Steering

    • Strategischer Leiter Kundenservice | Head of Customer Service
      Jan 2017 - Sep 2017 · 9 mos

  • Geschäftsleiter Operations | COO at AMEVIDA SE
    Nov 2015 - Dec 2016 · 1 yr 2 mos

  • PŸUR | Tele Columbus (Hannover, Berlin)
    • Leitung Customer Service B2C | Head of Customer Service B2C
      Jul 2013 - Oct 2015 · 2 yrs 4 mos

    • Leitung Customer Service Operations | Head of Customer Service Operations
      Oct 2011 - Jun 2013 · 1 yr 9 mos

  • Bereichsleiter Kundenservice | Director Customer Operations at Deerberg GmbH
    May 2010 - Sep 2011 · 1 yr 5 mos

  • Projektleiter at buw customer care operations Schwerin GmbH (jetzt Convergys/Concentrix)
    May 2009 - Apr 2010 · 1 yr