Frankfurt Rhine-Main Metropolitan Area
Founder + in charge to set up most of the processes and projects from an operational and technical perspective -Successful exit.
- Hiring, leading, developing and motivating a team of warehouses managers within the city - Responsible for the operational performance, analyzing data around sales, customers, and delivery in order to make informed decisions on how to drive sales while ensuring customer satisfaction in corresponding warehouses - Ensuring the Gorillas spirit is always up and spread around the city - Balancing the day-to-day warehouse operations with an analytical mindset to find ways to grow the city/region. - Main point of contact of the city -> communication with different stakeholders across operations, commercial, legal, marketing and country management as well as ensuring a good relationship with local partnerships.
• Digitized and automated proposal process, decreasing errors and saving 20% of setup time required • Optimized proposal calculation and decreased overall cost, increasing acceptance rate • Improved communications process with couriers significantly by introducing Telegram-Broadcast as the main tool, improving response times from 15 minutes to almost instant feedback • Reduced average courier recruiting time from three months to minutes by setting up an online based pre-contract arrangement tool