Philadelphia, Pennsylvania, United States
I’m a graduate student in Clinical Counseling at Gwynedd Mercy University with a professional background in healthcare, specializing in population health, care coordination, and regulatory compliance. In my current role, I manage patient cohorts within preventive care programs, using EHR data to identify care gaps, improve adherence, and support better health outcomes. My work sits at the intersection of clinical care, public health, and behavioral health where I focus on ensuring patients not only receive care, but stay engaged in it. I have experience supporting compliance initiatives, collaborating across interdisciplinary teams, and contributing to quality improvement efforts within large health systems.
Cohort Management: Autonomously manage and track a high-volume clinical patient cohort (50+ patients weekly) within a specialized preventive health program, significantly improving care plan adherence and lab completion rates. Data-Driven Care: Analyze complex EHR data to proactively identify care gaps, initiating targeted community outreach that increased long-term patient compliance and engagement. Cross-Functional Collaboration: Partner seamlessly across interdisciplinary medical and behavioral health teams to manage continuous treatment plans, facilitate specialized referrals, and ensure continuity of care. Audit Readiness: Champion absolute compliance with HIPAA and rigorous clinical documentation standards, playing a key role in supporting continuous audit readiness and organizational risk mitigation. Manage and monitor a defined patient cohort enrolled in a PrEP program, tracking adherence, lab completion, and preventive care outcomes. - Analyze patient data within the EHR to identify care gaps and coordinate follow-up interventions. - Support population health initiatives through care coordination, referrals, and patient education. - Maintain accurate clinical documentation to support quality metrics and reporting.
Compliance Leadership: Directed clinical compliance and documentation workflows, actively contributing data and insights that resulted in successful internal quality reviews and regulatory audits. Quality Assurance: Maintained meticulously accurate health records across the facility, enforcing strict adherence to state, federal, and institutional compliance standards. Maintained compliance documentation, vaccination records, and health logs to support regulatory requirements. - Assisted with internal quality reviews and adherence to institutional policies.