Irvine, California, United States
Operational management specialist; with over ten years of experience in the Real Estate, Business, and Property Management environment.
• Consulting to present and future clients the corporate policies and procedures of the company. • Answering a high volume of phone calls in a professional manner scheduling future appointment and following up with prospects. • Assisting over flow customers by touring and showing apartments to ensure that they are in rent-ready position. • Data entry and record keeping of all former, present, and future clients. • Prepare and distribute renewal letter/leases, thank you letters, and copies of signed leases, as directed. • Be the first contact to resolution of resident issues. • Ensure completed move-in files are ready for audit by business manager. • Process all files and obtain manager’s approval. • Carry out and distribute packages and other mail delivered to our office