Chicago, Illinois, United States
Lead testing and defect triage for team of 16 in development of vehicle parts application which operates as a platform for worldwide communication between dealers and parts vendors. Enforced monthly patch updates and testing to ensure continuous application success. Organized Agile communication channels through designing, developing, and implementing software solutions. Lead multi-year launch of customer-facing application overhaul which yields ~5 million in daily revenue. Collaborated daily with key stakeholders across 5 teams (business, design, development, test, marketing) to identify and define product goals, features, target end dates, and release cadence of multi-year long projects. Implemented organization wide, 10000+ persons, adoption of Agile methodologies leading to 25% increase in development and team efficiency, and 60% reduction in business change requests over a 1 year period. Onboarded and mentored 10 members of New College Hire program. Taught daily testing and development, including Agile methodology, skills to 25 new hires. Strategized and implemented onboarding documentation for inventory management system. Reported daily project status updates to C-suite and project specific teams via evening email. Participates at industry-wide conferences to further skillset and increase product management and technical knowledge. Develop 50 SQL queries per week to access application data for daily quality assurance testing. Act as liaison of 60 requirements per month between international business, development, and design stakeholders for worldwide application update.
Consulted 11 area-non profit organizations to create up to date digital infrastructure. Coordinated A/B testing to determine reasoning behind donors’ fundraising choices, and implemented changes to increase yearly received donations by 150%. Organized a team of 13 individuals to engage community and website users to identify initial site weaknesses, define website goals, and improve site functionality.
Executive Board Chair to provide resources and content for career development, mock interviews, resume reviews, and more. Lead SCRUM meetings with Executive Board, and work with clients in startup incubator as PM Consultant liaison to the rest of the club. Manage internal resources and speaker partnerships to bring awareness to members about product management as viable career path and the steps involved in becoming a good PM via speaker series, interview prep, and realworld experience.