Düsseldorf, North Rhine-Westphalia, Germany
Senior manager with 15 years of professional experience in telecommunications industry Strong track record in management roles in technology (networks and IT), wholesale and operations Traveling and sports help me to relax and stay focused in a fast moving and highly digital industry
Accountable for the end to end process, data & IT landscape, customer operations, network engineering, network operations, wholesale, marketing and sales Design, planning and rollout of active layer in future proof full fibre city FTTH networks Operations of full fibre networks above all network components and layers Wholesale, City Expansion, Sales and Marketing to expand our footprint Customer & Wholesale Operations to deliver best SLAs to our customers Process & Data center of excellence, defining best-in-class & highly optimized processes Design, delivery and operations of state-of-the-art IT landscape over all domains to realize both cost savings by standardisation and automation as well as new revenue by driving a scalable business model based on future-proof products Former accountabilities: Network inhouse cabling in design and rollout to deliver future proof inhouse cabling of FTTH networks, from familiy homes to large apartment buildings Rollout Management to optimize and steer complex city rollouts in western German cities
see metrofibre
Accountable for delivery of all standard products and customer specific solutions for all business customers, across all access variants (fixed, cable, fiber, mobile) and IT services Steering of internal and external network operators Partner management of outsourced operations and logistics partners in Europe and offshore Drive IT transformation of business function to speed up delivery and decrease cost Strong impact on design and lifecycle of products for business customers
Digitalization of customer interface, introducing online portals for ordering process and service operations Accountable for IT design and delivery of all products and solutions in business customer segment Design and delivery of IT systems used in fulfillment domain within Vodafone Germany to drive business and IT transformation
Accountable for automation and digitalization of all processes related to business customers’ user journeys Definition and implementation of "Digital Enterprise" business and IT transformation strategy, both improving process quality and decreasing process cost Change of operating model due to insourcing of key resources leading to both improving cost base and speeding up delivery time
Alternative Civilian Service