About
Senior leader with operations focus, generalist, experienced in various industries (e.g. eCommerce, FinTech, non-profit, construction, real estate and facility management, public service, utilities), track record as board member and advisor
Specialties: managing growth, building teams, project management, change management, globalization, customer experience, contact center management, payments, billing, compliance, outsourcing, mergers and acquisition, organizational development, optimization and restructuring.
Experience
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Director at Mount Cook Alpine Salmon Ltd
Sep 2025 - Present · 10 mos
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Investor & Advisor at Self-employed
Sep 2021 - Present · 4 yrs 10 mos
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eBay International AG (17 yrs 3 mos)
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Senior Director, Global Payments, Billing and Compliance Operations
2007 - Aug 2021 · 14 yrs 8 mos
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Director, Project Management, Process Optimization, CS Platforms, EU Billing Operations
Jun 2004 - 2007 · 2 yrs 8 mos
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Manager at Roland Berger Strategy Consultants
Jan 2000 - May 2004 · 4 yrs 5 mos
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Senior Consultant at Accenture (formerly Andersen Consulting)
Feb 1997 - Dec 1999 · 2 yrs 11 mos