West Haven, Connecticut, United States
I am an administrative professional with 3+ years of experience in financial services and higher education. I have worked in office operations, records management, and client and student support in fast-paced environments. I am skilled in Microsoft Office (Excel, Outlook, Word), organized, detail-oriented, and able to manage multiple tasks efficiently. I am also fluent in French and Haitian Creole.
• Managed office supplies, mail, and checks to ensure smooth daily operations. • Supported clients through effective communication during calls, events, and wholesaler visits. • Updated CRM records and generated reports to maintain accurate data management. • Handled confidential documents with the utmost security and professionalism.
Managed shift operations, ensuring smooth team performance and customer service. Coached team members to meet Dunkin’ standards for quality and efficiency. Maintained food safety, cleanliness, and inventory control. Trained new staff and helped meet sales goals.
Internship within the IT department