Christeena Stephen

Technical Service Engineer

Melbourne, Victoria, Australia

About

I am a Technical Services Engineer at MongoDB, based in Melbourne, where I spend my days helping MongoDB customers around the world build and scale reliable data platforms. My focus is on the Cloud team, ensuring that mission-critical workloads on Atlas are performant, secure, and resilient. My technical journey now spans over 10 years, beginning with a solid 7-year foundation at Infosys. Transitioning from a Technology Analyst to my current role at MongoDB has given me a "full-stack" perspective on how distributed systems actually behave in the real world. Being AWS Certified and having worked extensively with the Oracle ecosystem (APEX, ODI, Database), I still truly enjoy the challenge of digging into a "root cause" and translating complex technical hurdles into simple, actionable solutions for my team and our customers.

Experience

  • MongoDB (Full-time · 3 yrs 9 mos)
    • Technical Service Engineer
      Feb 2025 - Present · 1 yr 5 mos

    • Cloud Support Associate
      Oct 2022 - Present · 3 yrs 9 mos

      Cloud Support Associate

    • Associate TSE II
      Apr 2023 - Mar 2025 · 2 yrs

  • Infosys (7 yrs 3 mos)
    • Technology Analyst
      Apr 2022 - Oct 2022 · 7 mos

    • Senior System Engineer
      Aug 2015 - Apr 2022 · 6 yrs 9 mos