Chrissy Lu - Mercer

FX & CFD | Sales Executive at ATFX Global Australia

Sydney, New South Wales, Australia

About

Looking to connect with Introducing Brokers (IBs) in the Forex space, as well as hedge funds, bullion houses, CFD brokers, professional trading firms, and participants across the gold ecosystem. Always keen to engage with fellow market professionals. 📞 Reach me at +61 2 9128 2229

Experience

  • Sales Executive at ATFX
    Jul 2025 - Present · 1 yr 1 mo

    Institutional & Retail Sales professional specialising in high-net-worth (HNW) professional clients.

  • Founder at VR Rental Sydney
    May 2021 - Present · 5 yrs 3 mos

    Achievement: -Setup profitable business to rent out VR equipment -Setup marketing campaigns via Facebook Marketplace -Continually refined the targeting of customers based on their feedback -Created training manual and conducted training session on Oculus 2

  • CMC Markets ANZ (2 yrs 7 mos)
    • Senior Client Service Executive - Share Investing and CFD
      Mar 2024 - Jun 2025 · 1 yr 4 mos

      Since becoming a Senior Client Service Executive, my manager has given me more responsibilities, including assisting new intakes, handling FCT calls and options, and creating EOD reports for these calls. I believe this is largely due to consistently meeting my KPIs, along with my passion, enthusiasm, and commitment to continuous learning and development. I truly enjoy my work.

    • Full-time parenting
      Sep 2023 - Mar 2024 · 7 mos

    • Client service executive - Share Investing
      Dec 2022 - Sep 2023 · 10 mos

      Results-driven Customer Service Executive at CMC Markets with expertise in Australian financial markets, participant equities trading system,order management system and technical support. Proactively resolves customer queries, ensuring seamless experiences. Adept at internal collaboration, contributing to customer service strategies. Known for a technical mindset, exposure to equities concepts, and commitment to continuous improvement. Seeking to leverage skills in an equities trading systems.

  • Customer Service and Logistics Officer at TPG
    Aug 2021 - Nov 2022 · 1 yr 4 mos

    TPG is the second-largest telecommunication company in Australia. Achievements: -Consistently Top 1 or 2 officer in terms of performance -Ensure customers enjoy hassle free experience with TPG services -Successfully troubleshoot many network issues for customers -Manage customer complaints, product returns in the ticketing system. -First Aid Officer, Fire Warden

  • Web Developer and Ecommerce Coordinator at Swanson Health Asia Pacific
    Dec 2020 - May 2021 · 6 mos