Denver Metropolitan Area
Senior data analyst with an engineering background and 8 years of experience in experimentation, predictive modeling, and operational analytics across customer support, fraud, and marketing. Proven track record of driving business decisions to increase revenue and efficiency through experimentation frameworks, forecasting models, and automation. Strong cross-functional partner to Product, Engineering, and Operations, translating complex data and ambiguous problems into actionable insights and scalable solutions. Skills: SQL, Python, Excel, Tableau, Looker, Claude, Copilot, ChatGPT, Jira, Confluence, Salesforce, GitHub, Coda.
• Led A/B testing to optimize email marketing campaigns, improving ROI and engagement across 3M+ customers. • Developed a universal control group framework to standardize A/B testing across 20+ campaigns. • Built automated KPI dashboards, eliminating manual reporting and improving campaign monitoring. • Analyzed historical customer behavior to inform targeting and offer strategy.
• Automated fraud detection processes by building RPA solutions, significantly improving operational efficiency. • Designed and implemented automated fraud controls, enabling real-time detection and prevention. • Prevented $11M in fraud losses through new controls and optimization of existing rules. • Developed decision tree models to automatically identify and block fraudulent account openings