Surrey, British Columbia, Canada
I perform close-up/parlour magic at corporate events, private parties, and weddings in the Vancouver/Surrey area. Guests experience astonishment up close and in their own hands -- the kind of moment people actually talk about after the party. Available for holiday parties, off-sites, and special events. Book me at geomagic.ca
Having fun leading product and design at Neurio. We're making homes smarter, safer, and more efficient.
Report to the CEO; develop intimate awareness of customer problems in order to develop a product strategy; mentor a team of designers, developers, and product managers. • Developed a focused strategy using customer data by launching an ongoing customer interview programme. • Improved quality by ensuring that qualitative and quantitative testing were built into every release. • Improved the quality of feedback by developing systems that our client success and business development teams could engage in. • Improved the company’s operations by launching and entrenching agile planning systems and quarterly objectives across the company.
Report to the CTO; drive improvements to the overall user experience of the software, assist in all aspects of product planning, and help the technical team to become more agile. • Increased the amount of feedback the team received from software users through usability testing and one-on-one interviews with end users • Increased the company’s use of data and analytics for decision making through regularly focused research projects that help test assumptions • Decreased the amount of ambiguity in product requirements by adding visual mockups, wireframes, or workflows to the requirements • Facilitated better agility by coaching the technical team on adopting some of the standard practices, meetings, and artifacts of the Scrum process
Reported to CEO; provided day-to-day management of sales & operational system, guided executive in overall business strategy, and acted as the liaison for clients. • Focused the company business strategy through industry research, financial and organizational planning, and continual collaboration as part of a three-person leadership team • Built a high performance team comprised of local and international employees and contractors through conducting interviews, making hiring decisions, and training and coaching staff • Increased overall profitability of company by developing an automated time tracking and progress reporting system which allowed for immediate and current financial analysis of projects • Attained high customer satisfaction through listening, interpreting technical issues for clients, facilitating a better understanding of their needs, and presenting web development solutions • Improved financial and managerial accounting practices by guiding the development of pricing models, the implementation of accrual accounting, and the creation of an annual budget