Federal Territory of Kuala Lumpur, Malaysia
Highly adaptable commercial leader with a strong track record of impacting revenue and growth in diverse environments (F500 firms to technology startups), across multiple industries (energy to technology), in various general management roles (strategy, commercial and project management). I create value through: 1. Applying strong business & financial acumen to strategic decision making; broad-based knowledge from experiences in VC-backed startups, big technology, strategy consulting, and investment banking 2. Bringing structure & rigour to ambiguous problem solving; multiple generalist leadership & management roles in fast-paced complex matrix organisations facing “burning platform” situations 3. Building & leading high-performance teams in delivering results; skilled at nurturing high-engagement workplace environments that encourages self-driven development, and ultimately drives outperformance Always on the lookout for new challenges, opportunities, and interesting conversations.
Building a company to address South East Asia's rising medical cost inflation on consumers, starting from Malaysia. The goal is to ensure equitable and inclusive access to private healthcare, with particular focus on vulnerable groups. The task is to bring together insurers, healthcare, and payment providers into an interconnected, data-rich environment, augmented by AI to reduce inefficiencies, de-risk underwriting, and drive down #claims, $per claim, and ultimately $premiums. We stand by our stakeholders: - helping Insurers reduce cost & complexity in servicing increasing amounts & cost of claims - helping Hospitals unify & automate claims, and accelerate its payment cycle - helping Patients make informed decisions with transparent pricing and flexible payment plans Raising pre-seed and looking for passionate risk-takers to join the adventure of a lifetime. Hit me up 🤙🏻
Independent part-time consulting. Short & targeted engagements focused on business development, strategy, and commercial management for automotive, technology, and e-commerce in South East Asia.
Lead sales enablement & market development for Malaysia's SMB marketplace business through leadership of Seller Strategy 4HC & Seller Ops 10HC teams. - Own sales forecast / target development process, align Regional/Local Leadership, Category Directors, and cross-functions (Seller Marketing, Business Development, Marketing Solutions, User Traffic & Finance) - Oversee development & execution of marquee programmes for Top 5% & Top 20 sellers. In 6 months, completed revamp & increased platform tools adoption by ~15% - Led strategic initiatives to improve sales efficiency and productivity. Led Fashion cluster turnaround (strategy-to-product & programmes), grew market share by ~25%
Lead B2B gross margin expansion (rationalise pricing, fees, incentives) and sales productivity improvement (sales organisation, salesperson incentive plans) - Led sales operations turnaround initiatives (change management) to eliminate loss-making transactions by 80% - Led sales productivity benchmarking initiative
Set up a regional team, and deploy trade marketing budget - Run campaigns at scale with full team & budget, leverage machine learning for decision making - Established new org (4HC in MY, 4HC in ID, 3HC in TH), scope of work & workflows with Sales/Marketing/Business Development. Campaigns launched enabled 93% sales target achievement, representing 35% sales growth for B2B biz
Improve B2B sales efficiency, and expand B2C operations - Led cross-functional teams (sales, marketing & business development) to deploy supply / demand optimisation campaigns. Launched partner loyalty programme that increased lead conversions by up to 50% contributing 43% yoy sales growth - Co-led B2C expansion to ID & TH, established inventory & pricing strategies, and set up overall customer experience organisation (hire leads, define SoW, manage interim team). Biz grew x10 in a year, contributing ~25% of group revenue at the end
Shape and execute executive business agendas related to growth, competitiveness and digital transformations across the natural resources, telecommunications, media, technology, health and public service sectors in South East Asia. Focused on strategy development and digital businesses.