Brussels, Brussels Region, Belgium
I have a proven track record been challenged with a multitude of IT challenges converting and transforming an AS-IS situation into a new state, addressing technology, applications, data, integrations and business, service delivery and operating models. I would state that I’m a seasoned result driven technology executive in both local, regional and global organisations (EDS, HP, EY, Carlson Wagonlit Travel, Delta Lloyd Life, France Telecom, American Express, Santander and Deutsche Bank), with a strong interest and focus in strategic and innovation design. General Management of small-, medium- and large scale local and global IT delivery organisations, working in international environments across multiple geographies. In-depth experience across Europe and worked in Brussels, London, Amsterdam, Paris, Dubai and Utrecht. Proven success and track record of delivering programs that exceed operational Information Technology performance targets and yield measurable outcomes: operational stability, cost reductions and productivity gains. Specialities : IT strategy, IT outsourcing, IT managed services, Transition and Transformation, Cloud transformation, robotics, KYC, IT infrastructure delivery (Cloud, hosting, data-centers, network, ...), Productivity & cost reduction programs, governance architecture, IT crisis management, advisory- and consulting services.
PRIMARY RESPONSIBILITIES - Developing and implementing the multi year strategic technology vision for the local unit - Supervise information system and communications network. - Consult with administration, department managers and VP's/Executives to exchange information, present new approaches, and to discuss equipment/system changes. - Participate in technology vendor contract negotiations for the corporation. - Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows. - Oversee Internet and computer operations. - Manages the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions. - Assess and anticipate technology projects and recommend appropriate action and resources. - Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department. - Propose hardware/software solutions to accomplish the company's business objectives. - Ensure technological compliance with Information Security and Data Privacy
Alpha-Card, a joint-venture beween American Express and BNP Paribas Fortis is the issuer for American Express, Visa and Master Card (using our acquired company BCC Corporate). PRIMARY RESPONSIBILITIES - Provide technological guidance within an organization. - Developing and implementing the multi year strategic technology vision - Supervise information system and communications network. - Consult with administration, department managers and VP's/Executives to exchange information, present new approaches, and to discuss equipment/system changes. - Participate in technology vendor contract negotiations for the corporation. - Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows. - Oversee Internet and computer operations. - Manages the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions. - Assess and anticipate technology projects and recommend appropriate action and resources. - Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department. - Propose hardware/software solutions to accomplish the company's business objectives.
Account Delivery Manager for American Express Benelux