Chris Ark

Chief Information Security Officer | Founder at Blue Ark Cyber

London, England, United Kingdom

About

Multidisciplinary cybersecurity and infrastructure professional with deep expertise in building resilient systems, leading incident response, and aligning technology with business outcomes. I bring over 15 years of experience across cybersecurity, IT operations, broadcast engineering, and live production — with a proven ability to deliver under pressure, at scale, and across industries. I approach challenges through a systems thinking lens, connecting technical components, human behavior, and organizational dynamics to design solutions that are scalable, sustainable, and secure. Whether architecting security programs or leading cross-functional initiatives, I focus on how each part contributes to the whole — enabling smarter decisions and stronger outcomes.

Experience

  • Field CISO at Cloud Bazaar
    Dec 2025 - Present · 8 mos

  • Company Owner at Blue Ark Cyber Ltd
    Jan 2025 - Present · 1 yr 7 mos

    Delivering proactive cyber defense solutions to small and medium-sized businesses, including incident readiness planning, compliance support (SOC 2, Cyber Essentials), and virtual CISO (vCISO) services. Helping organizations build resilience, meet regulatory requirements, and stay ahead of evolving threats.

  • phx-IT (Phoenix Information Technologies) (2 yrs 10 mos)
    • Chief Information Security Officer
      Apr 2024 - Dec 2024 · 9 mos

      • Served as a key member of the senior leadership team, reporting directly to the CEO; developed and executed a risk-based information security program and roadmap aligned with corporate business goals and long-term growth strategy. • Established and led the company’s first formal enterprise-wide Information Security program, supporting strategic growth objectives and addressing evolving threat landscapes. Achieved SOC 2® Attestation (SSAE-18 / ISAE 3402) within six months — a fast-tracked milestone demonstrating strong alignment between security initiatives and business priorities. • Designed and implemented a Governance, Risk, and Compliance (GRC) program based on SOC 2®, NIST, and CIS frameworks, introducing a business-aligned risk management process and formalizing security policies and standards. Enhanced compliance readiness, improved control effectiveness, and embedded risk awareness into decision-making. • Produced monthly executive-level CISO reports highlighting key metrics across patching, vulnerabilities, EDR performance, and security awareness — enabling informed strategic decisions by the C-suite. • Built and led a decentralized Security Operations team delivering 24/7 monitoring and incident response; fostered a high-performance culture through a centralized knowledge base and hands-on simulation training, elevating team expertise and service quality. • Served as vCISO for multiple SMB clients across industries including Aviation, Healthcare, Education, and Non-Profits; led critical security initiatives such as infrastructure refreshes, hardening of on-prem/cloud environments, EDR/antivirus and RMM deployments, and cybersecurity reporting. • Developed cybersecurity talent by supporting individual career growth and progression, while strengthening organizational resilience through attack simulations and tabletop exercises that raised awareness of real-world threats and response strategies.

    • Business Information Security Officer | Director of Project Management
      Mar 2023 - Apr 2024 · 1 yr 2 mos

      • Implemented and oversaw enterprise-wide programs for patch management, vulnerability remediation, EDR deployment, and security awareness training — closing critical gaps and strengthening the organization’s overall cybersecurity posture and resilience. • Delivered monthly security reports to executive leadership, presenting key metrics across patching, vulnerabilities, EDR performance, and user awareness to support risk-informed decision-making and align security efforts with business priorities. • Oversaw the Project Management Office, driving 3,500+ hours of network and cybersecurity initiatives including migrations, implementations, and strategic improvements across client environments. • Drove process improvements across IT and SecOps by identifying key inefficiencies, authoring actionable roadmaps, and securing cross-functional sponsorship and resources to support execution. • Ensured client satisfaction through strategic planning and tailored security assessments, delivering cost-effective solutions that aligned with budgetary goals while measurably improving security posture and organizational resilience. • Secured significant cost savings for clients by negotiating strategic reseller partnerships, including onboarding SentinelOne as an in-house EDR solution at no cost. Achieved a 60% profit margin on units sold by PHX-IT and reduced client costs by ~41% per unit compared to the legacy solution.

    • Director of Incident Response & Project Management
      May 2022 - Feb 2023 · 10 mos

      •Directed over 6,000 hours of incident response engagements across industries including healthcare, manufacturing, aviation, gaming, and education — delivering tailored containment and recovery strategies. •Built and maintained strong relationships with technical advisory firms, cyber insurance carriers, and breach coaches, enabling seamless coordination during incident response efforts and driving repeat business through partner-led engagement opportunities. •Delivered post-breach cybersecurity improvement plans to clients, enhancing resilience and reducing risk through targeted remediation and strategic guidance. •Authored and standardized Incident Response SOPs, engagement reporting documentation, and performance metrics to improve team efficiency and reporting consistency. •Oversaw the Project Management Office (PMO) and its team of project managers, ensuring consistent execution of client projects and high-quality delivery across all engagements. •Developed Project Management SOPs to standardize workflows and ensure seamless handoffs between internal teams, enhancing delivery consistency and maximizing client value.

  • IT Manager | Engineer | Technical Project Manager at ViacomCBS
    Sep 2018 - Feb 2022 · 3 yrs 6 mos

    •Oversaw broadcast, IT, and cybersecurity operations supporting real-time, mission-critical systems, maintaining 99.99% uptime in a high-availability environment. •Spearheaded a $785,000 decentralized zero-trust network appliance cybersecurity implementation across 17 television business units, enhancing security posture and reducing lateral movement risk. •Designed and executed a $765,660 commercial office buildout, including full network infrastructure deployment, completed on time and under budget to support secure and reliable business operations. •Organized the migration of patch management software for 3,700 endpoints across News & Television divisions, and authored SOPs for IT Managers to ensure consistent deployment and compliance. •Led asset hardening, patch compliance, and vulnerability remediation for 75 endpoints and 11 servers, maintaining a secure and resilient environment. •Implemented infrastructure and processes to strengthen operational resiliency, aligning with RTO and RPO objectives to support revenue continuity and further improve uptime. •Managed the asset lifecycle, including inventory tracking, budget allocation, and secure disposal, ensuring compliance and cost-effective operations.

  • Technical Project Manager | Production Manager | Broadcast Engineer at CRA Audio
    Jun 2015 - Feb 2022 · 6 yrs 9 mos

    Gabrielle Broadcasting (Broadcast & IT Infrastructure Consultant) •Led the design and execution of a $100,000 broadcast, network, and office infrastructure buildout. •Ensured full FCC compliance for two Class D AM stations, including all regulatory filings. •Provided end-to-end IT and broadcast support for two radio organizations and 10 staff members. •Managed vendor relationships and procurement for 11 service providers, syndicated content distributors, and equipment suppliers. Latitude Media (Broadcast Systems Engineer) •Designed and installed $60,000 FM transmitter infrastructure project, delivered on time and within budget. •Developed preventive maintenance and business continuity plans for both broadcast and IT systems, enhancing operational resilience. CBS Radio / Entercom Radio (Production Manager & Broadcast/Audio Engineer) •Designed IT infrastructure achieving 100% uptime for remote broadcasts (in the middle of the desert), protecting $189,000 in advertising revenue. •Managed logistics and production for multiday flagship station events, coordinating with venues, vendors, and national artist teams. •Served as FOH and monitor engineer for over 30 live performances by national artists across country, hip-hop, and Top 40 genres.