Hong Kong SAR
With extensive experience in project management and IT solutions, I currently serve as Manager – Project Management at 銀河娛樂 (Galaxy Entertainment Group). In this role, I lead the execution of strategic initiatives for Integrated Resort Systems, including Casino, Hospitality, Marketing, ERP, and Backoffice solutions, with a focus on AI-driven innovation and operational efficiency. Previously, I delivered CargoWise, ERP, Cargo Booking Portal and WMS implementations across APAC in the logistics sector, while also leading product strategy and solution design at a 3PL technology company. Hold Macau & HK Citizenship. Fluent in English, Cantonese, and Mandarin, I excel at driving cross-functional collaboration and delivering measurable business results.
As a member of the Solution Development team, I provide high-quality project and program management services for Integrated Resort Systems (Casino, Hospitality, Marketing, ERP, and Backoffice). I oversee application implementations, manage virtual project teams, drive key business initiatives, and lead innovative projects, including AI-driven solutions, to enhance operational efficiency and support strategic goals across the group.
•Lead end-to-end project management for the implementation of logistics and freight forwarding solutions, including CargoWise, ERP, WMS, and KingDee. •Manage and supervise project teams (10 members) across Hong Kong, Taiwan, China, and APAC offices, ensuring high performance and collaboration. •Develop comprehensive project plans and schedules for effective team collaboration. •Oversee the entire software development cycle, including analyzing business requirements, specifying functional requirements, managing resources, and ensuring quality deliverables. •Effectively report project status to stakeholders, maintaining transparency and alignment. •Lead project-related risk management processes, conducting risk assessments, identifying potential issues, and implementing mitigation strategies to ensure project success.
• Lead a System Engineer, providing guidance, resources, and feedback to foster their professional growth. • Enhanced customer business processes by analyzing and documenting business workflows, data flows, and system interfaces. • Identified opportunities for improvement and proposed innovative IT solutions. • The company is focusing on automatic cash handling machines and Cash Solution for FI, Banking, Retail, Casino industry. • Developing and executing strategies that help the company achieve its goals. • Working with different departments to identify opportunities, develop action plans, and implement processes that lead to increased revenue or other desired outcomes. • Managing relationships between the company and any third-party vendors they rely on to provide certain services or products. This include overseeing quality control measures, negotiating pricing terms, and ensuring that all parties involved are meeting their obligations as expected. • Worked with POS integration, Game table integration between machines and software. • Successful customers: Leading bakery, Major foreign supermarkets, Leading Banks, Major Casinos
Products handled: 1. logi-Cloud, it is a cloud-based warehouse management software (WMS). 2. logi-Cloud’s plug-in - OpenAPI, OMS(e- commerce), LabelMaker, STO, UserPortal, PrivateModule 3. EzComAPI, a standard API for shipping and eCommerce platform integration Job Duties: Business Analysis/Business Process Improvement: • Led a team of Business Analysts, QA, and developers, mentoring junior members to foster a culture of knowledge sharing and professional growth. • Analyzed customer contexts, business plans, and technological statuses to identify opportunities and problems, utilizing ERD, flow diagrams, and UI/UX flow diagrams. • Supported solution development across technology, processes, organization, impact, commercials, and implementation plans. • Developed solution benefits and business cases for change, presenting findings in customer presentations. Product Management: • Served as Scrum Master, leading idea creation, technical development, and launch of innovative product features. • Collaborated with engineers and designers using Scrum framework to ensure high-quality product development. • Prioritized customer/internal feedback, made trade-offs, and drove product roadmap decisions. Technology and Innovation: • Provided technical subject matter expertise to sales, marketing, and industry participants, supporting content creation for proposals, marketing studies, and events. Strategic Sales Support: • Offered basic technology solutions support to global field and channel sales executives. • Supported technology strategy development with account executives, conducting client workshops and presentations. Research and Development: • Stayed updated on industry solutions and collaborated on research of relevant technology trends, offering analysis on their potential impact. • Provided recommendations to internal and external stakeholders based on research conclusions, maintaining industry awareness through training, reading, research, and collaboration.
A. Develop and Growth new B2B opportunity to meet company target. B. Oversee the operation of marketing campaign, also implement and manage marketing materials. C. Plan and formulate online marketing strategies. D. Identify new sales channel, distributor, new line of business
• Spearheaded the implementation and development of WEB/Android applications tailored to meet customer objectives. • Notable Developments: o Designed and deployed an online shop application for shop owner to mange their online order and interaction with their customers using low-code platform. o Designed and deployed an online registration and record system for a clinic using low-code platform, to facilitate patient information recording, medical expenses, commissioning, doctors’ appointments. o POC a Hunman Resources Information System using AI/Machine Learning model, Natural language processing o Designed and deployed a Web-based Laboratory Information Management System (LIMS) using PHP and MySQL, to facilitate experiment result recording, calculation, and report generation for laboratories. o Designed and deployed a simple web-based POS for a retail store to manage customers, products, inventory and sales. o Advertising agency which requires an Android app that allow their salesmen to show company’s video showcases while presenting to their client. Video which stored in company’s server. o Additionally, independently developed several games using cocos2d framework, including a Pet game and Lair Dice/Big Small game.