Hong Kong, Hong Kong SAR
My journey into the realm of recruitment began with an internship at a recruitment agency specializing in HR hiring. Engaging with HR candidates sparked my interest in the field, which led me to transition into an in-house HR role while pursuing my Master's in Human Resources to further develop my career. Dynamic talent acquisition professional with over 5 years of experience in operations and campus recruitment across various sectors, particularly in insurance and healthcare. My expertise includes employer branding, innovative sourcing strategies and negotiation skills that enhance organizational effectiveness and support business objectives. As a strong communicator and creative thinker, I excel in leading internship programs and enhancing the onboarding journey to cultivate a vibrant workplace culture. "Put the right person in the right position!". This believe not only enhances individual happiness and productivity but also reduces turnover rates, fosters business growth and strengthens team dynamics. I strive to instil this philosophy in every team I work with. Outside of work, I enjoy participating in sports such as basketball, badminton and running, which help me maintain a healthy work-life balance and provide opportunities for networking. I am also dedicated to volunteering with university students, offering career advice, conducting mock interview workshops and providing CV modification services to support their career paths.
Talent Acquisition and Campus Recruitment Lead for two business units (Bupa & Quality HealthCare Medical Services Limited): Bupa: Specialist in recruiting backoffice operations: -Customer service, claims, policy admin, underwriting, product, network provider, business analyst, telemarketing, business support, partnership, SME, Account manager, etc. -Lead the Bupa Summer Internship Program Quality HealthCare Medical Services Limited: Specialist in recruiting Western Medicine frontline: -Clinic Assistant, Clinic Officer, Pharmacist, Dispenser, Enrolled Nurse / Registered Nurse, Medical Secretary, etc. -Lead the QHMS Internship Program Achievement: • Improved recruitment efficiency (Time to fill: 35 days per role; 50% hitting rate) • Established the first partnership with a secondary school for an internship program as part of an early career initiative • Launched the inaugural English email writing and conflict resolution training through mediation for the operations team • Led the 2nd Bupa Summer Internship program and QHMS internship program
I managed the full recruitment cycle of Bupa across all levels, enhancing brand visibility through innovative sourcing channels and building a strong talent pipeline. I also developed recruitment strategies and policies to improve efficiency. Additionally, I led the employee life cycle processes, including onboarding and offboarding, providing HR advice to stakeholder and aligning HR strategies with business objectives. Achievement: • Built talent database and market mapping successfully • Enhanced new-joiner's on-boarding experience (Buddy Program, Induction Program) • Launched 1st Bupa Summer Internship Program and Graduate Trainee Program • Extended and developed the recruitment channel: Institutions Partnership, Labour Department • President of Bupa Chill Club (staff engagement club)
Providing a full spectrum of HR & office administrative support for two properties: EAST Hong Kong and EAST Residences. Achievement: •Extended the recruitment channel: OpenRice and Hong Kong Bartenders Association •Transformed plenty of HR policy introduction from paper to video
• Reported directly to the Senior Regional Consultant and Practice Leader • Specialized in Human Resources, Finance, and Food & Beverage Operations • Engaged in mapping, sourcing, phone screening and interviewing to identify the best candidates for each position. • Assessed candidate qualifications and track records to ensure alignment with organizational needs. • Built and maintained long-term relationships with candidates to enhance engagement and retention. • Communicated and coordinated effectively with hiring managers and key accounts to streamline recruitment efforts. • Posted job advertisements on relevant recruitment platforms to attract a diverse candidate pool. • Provided tailored career advice and development guidance to candidates, fostering their professional growth.