Marietta, Georgia, United States
Proud to have built and supported amazing diverse teams that: - Understand Culture is an organization’s biggest asset - Believe Associate Safety and wellness really matter - Look to the customer experience to guide all decisions - Set a visionary course for the future - Drive transformational change initiatives with grace - Deliver on both operational and financial commitments - Work well with others - Embrace the mindset of getting better every day - Aren’t afraid to HAVE FUN!
Responsible for OKL Supply Chain, including 250K sq. ft. Distribution Center in Kutztown, PA. Lead team of 75 with key focus on improving profitability and execution of OKL operations. Team Highlights: - EDI: Automated vendor inventory feeds to decrease cancelled orders, increase Sales, reduce labor - Returns: Building back office capabilities to transition newly launched returns program to EBITDA positive - Distribution Center: Reconfigured 500k sq. ft. facility to better align to OKL volume and product mix ($1.5M annual savings) - Optimization: Targeted process improvements and pricing decisions focused on vendor/OKL system and process defects and margin expansion opportunities (+$500k annual benefit) - Execution Support (incremental to below): Vendor Lifecycle Management, Small Parcel/White Glove Fulfillment, Distribution Center
Built and lead team of 50 to drive strategic business transformation initiatives throughout the Merchandising and Creative functions. Lead operational teams responsible for SKU Ingestion, Item Setup and Samples Management to support best in class editorial eCommerce experience. Team Highlights: - Business Transformation: lead complex cross-functional initiative to shift from Flash Sale to more traditional retail model - Foundational Technology: Implementation of Inventory Management System, Master Product Catalog - Org Efficiency: Centralized key operational activities, established KPIs for SKU and Event Production, reduced costs by 50% and 25% respectively - Workforce Planning: Built task level planning models to ensure optimal staffing levels across the Merchandising, Creative and Operational functions - Execution Support Ownership: SKU Setup, Order Management, Samples Logistics
Led team of 40+ to improve vendor facing operational support functions and add strategic process capabilities. Role Highlights: - HomeDepotLink: Vendor portal with self-service access to near real time sales data and connection with vendor facing apps - Special Order Transformation: Collected 150k+ items to digitize catalogs, eliminate 2M annual faxes within store process - Barcode Compliance: Reduced barcode defects from 3% to <1%, decreased manual intervention by 50k packages per month - Execution Support Ownership: EDI, Vendor Compliance, Item Data Setup, Vendor Communications
Led team of fifteen to establish enterprise Item Data Master capabilities. Role Highlights: - System Implementation: lead initiative to implement 3rd party item master solution and integrate into .com and store SKU setup processes - Vendor Change Management: Converted 2,000+ vendors and 100k+ items in hard cutover to new system - Supply Chain Integration: Integrated data/processes to mechanized Distribution Center and Transportation networks