Memphis, Tennessee, United States
I’ve worked in customer service in a fast-paced graphic design environment, where I handled orders, supported client accounts, and helped keep day-to-day workflows running smoothly between teams. Most of my experience is around order processing, invoicing, and customer communication, using tools like SAP, Excel, Outlook, Teams, and FTP systems. I’m used to juggling a lot at once and staying organized while dealing with tight deadlines and customer requests. People would probably describe me as easy to work with, dependable, and calm under pressure. I like solving problems and keeping things moving, especially when things get busy. I’m now looking to get back into a customer service or account management role where I can keep building on those skills and work closely with both clients and internal teams.
Customer Service Representative with experience managing client accounts, processing orders, coordinating workflows, and resolving customer issues in a fast-paced graphic design environment. Skilled in handling high-volume requests while maintaining accuracy, communication, and strong client relationships. Experienced with SAP, Excel, Outlook, Microsoft Teams, FTP systems, and other workflow management tools. Strong background in order entry, invoicing, troubleshooting, and cross-team coordination to ensure projects are completed efficiently and on schedule. Recognized for adaptability, problem-solving, and the ability to perform effectively under pressure while providing reliable customer support and maintaining positive client experiences.