United States
Effective operations and executive leader with clinical and business development background. Proven track record of increasing revenues and improving patient outcomes. Successful in recruiting and retaining physicians, mid-level providers and other key team members. Strong financial acumen with significant budgeting and P&L responsibility. Interested in growing leadership role within the Healthcare field. Skills Summary • Operational Expertise • Leadership & Team-Building • Management & Operations • Multisite Market Management • Healthcare Administration • Physician Recruitment & Retention • Budget & Capital Management • Strategic & Tactical Planning • Training & Development • Outstanding Public Relations • Admission & Revenue Expansion • Clinical Care & Management • Electronic Health Record
As a Senior Operations Leader at Marathon Health, I hold full operational and P&L responsibility for the entire state of California—one of the company’s largest and most dynamic markets. Leading a high-performing team, I drive strategic and operational excellence across our advanced primary care model, serving employers and their employees with personalized, accessible, and outcomes-focused healthcare through onsite, nearsite, network, and virtual solutions. My core focus includes steering contract negotiations and renewals to secure long-term partnerships, delivering on performance guarantees that consistently meet or exceed client expectations, and developing accurate financial projections to support sustainable growth. I also lead program development initiatives that enhance patient engagement, improve health outcomes, and reduce total healthcare costs—directly contributing to Marathon Health’s mission of enabling millions to live their healthiest lives, one patient at a time. With a passion for building collaborative client relationships and optimizing operations in a fast-evolving healthcare landscape, I’m committed to transforming how organizations deliver value-based care in California and beyond.
- Vice President with direct oversight of Texas, Oklahoma and Michigan - 7 locations and complete care coordination of 3000+ patients across the region - Maintain responsibility for all operations with full P&L oversight - Maintain accurate cycle count and regional PAR levels - Fleet management of 40 vehicles - Reduced overtime by 50% within first quarter of hire - Restructured staffing models to best meet external partners needs - Ongoing process improvement of Key Performance Indicators leading to a weighted rank of #1 - Development of internal leadership through detailed coaching and professional goals
• Direct oversight of 88 FTE’s including senior team and physicians. • Responsible for five locations across two states while opening a new location in East Bay, California. • Recruited three new physicians to provide clinical services across multiple sites. • Formulated short and long-term goals concerning financial modeling and strategy of the organization. • Developed actionable strategies for meeting and exceeding goals through finance and volume models, predictive analysis of market, current reimbursement and country trends. • Developed governing board to achieve organizational goals and objectives. • Negotiated and secured new contracts (Veterans Affairs, Blue Cross, United, Aetna and Medicare). • Analyzed and established product line gross profit margins resulting in over $1MM in net revenue per month. • Implemented formal employee training and retention program reducing turnover by 14% in quarters 3 and 4 in 2018. • Developed quality and risk reporting with KPI’s to meet and exceed state and Joint Commission regulations while successfully going through 4 surveys. • Developed new and existing revenue streams for expansion of the organization’s model in early 2019 (Clinical and Community based). • Identified top investment opportunities for existing holdings and increased market share.
• Direct oversight of 200 FTE’s. Physicians, Nursing Departments, Controller, Clinical Directors, Medical Records, Respiratory Therapy, Environmental Services, Admissions Department, Business Development Team, Dietary Staff, HR, Pharmacy, Physical Medicine and Rehab Team. • Responsible for total operational revenue of $45M/year. • Selected nationally out of 312 candidates to participate in a two-year accelerated CEO development program. • Approved for hospital CEO placement early in only 1.5 years due to performance. • Ensured that affordable health care was provided by the acquisition, utilization and organization of all resources; developed improvement techniques and hospital practices. • Designed and implemented an effective business plan to meet hospital occupancy goals and objectives; including year-over-year growth of 4% in market admissions. • Organized hospital functions through delegation of duties, appropriate departmentalization and maintaining accountability from managers, including oversight of 200 hospital staff across clinical and administrative functions. • Responsible for facilitating the business and clinical integration of the Colorado Springs market operations including inpatient and outpatient services. • Managed key relationships with executives and physicians in community to partner for Inpatient Rehab care services in the Colorado Springs market including oversight of potential partnership with Olympic Training Center and joint quality committees with short-term acute care partners. • Prepared annual hospital budget including internal financial controls and capital budgets. • During my tenure with the hospital, performance for 2016 exceeded budget by 131% total. • Year-over-year net revenue increase over $113 PPD. • Raised patient satisfaction from 36.42% to 92.08% between Q3 and Q4. • Decrease in employee turnover by 10%. • Developed forecasting application to reduce acute care transfers by 25%, rolled out nationally based on results.
• Oversight for all strategy and development team members throughout the region 45 FTE's. • Over $100MM in annual revenue. • Direct supervisory oversight of central valley region with 4 acute care facilities, one medical foundation and 22 out-patient clinics. • Lead designer of new operating room alignment. Reduced lag time and scheduling deficiencies by 22%. Increased physician satisfaction by 32% and increased run rate accounting for increased revenues of $6MM by end of quarter. • Lead on acquisition of Stanislauas Outpatient Surgery Center. Facilitated and restructured operation deficiencies including physician scheduling and operating room times. Recruited new GI team to fill Bariatric needs in the community. • Operational strategies to reduce turnover, increase physician retention and increase patient satisfaction. • Led RFP and acquisition of new acute care facility. • Worked closely with and made recommendation to senior management on service line development, physician recruitment. • Managed care strategies revolving around payer mix, consolidation of Medical services. • Developed strategy for newly mandated Comprehensive care for Joint Replacement (CJR) initiatives. Financial forecasting on impact to inpatient and outpatient service lines. Developed working details around bundled payments and financial impact to facilities and physicians. • LEAN management strategies on efficiency and productivity within the central valley.