Kirkcaldy, Scotland, United Kingdom
Enterprise Architecture and Transformation Leader with 20 years’ experience delivering strategy-to-execution in complex, regulated environment. Trusted C-suite advisor shaping enterprise strategy, investment, and large-scale transformation. Proven track record building and scaling architecture functions, influencing 700+ architects, and establishing enterprise-wide capabilities. Led multi-year transformation roadmaps and governed £1.1bn annual change portfolio, improving alignment, reducing risk, and accelerating value delivery. Expert in target operating model design, enterprise simplification, and AI/automation adoption, consistently reducing cost-to-deliver and speeding up execution. Recognised for strong people leadership and driving sustainable, outcome-focused change.
• Deliver operational simplification and enhanced colleague experiences across the Enterprise of c.70,000 employees • Spearheaded definition of a multi-year strategic roadmap across all enterprise-wide Functions – HR, Finance, Risk, Marketing, Legal and Operations. Bringing together Business and Technology C-suite to align on a shared vision and prioritised delivery roadmap for successful strategy execution. Established cross-domain design governance to assure consistency across change programmes • Individually accountable for the successful design, governance and planning for all technology change impacting the organisations Functions • Accountability as a decision maker within Architecture Council for the Bank to ensure that all proposed changes align with the strategic and architectural direction of the organisation, reviewing, challenging and course correcting as required • Established a brand new team of Architects across all disciplines and demonstrated value to the organisation within 6 months through Value Stream and Capability Map analysis and improved operating model • Moved a part of the organisation that had previously had no architecture capability to one with a maturing EA function under my leadership in under 6 months, including a full review of current technical feasibility of all business applications • Mobilised AI experimentation, adoption, scaling and ethical usage across the Banks Operational Teams and Processes with multi-million pound efficiency benefits
• Led the Bank wide community of Architects to become a world class practice • Worked as part of the organisation wide EA leadership team, leading teams accountable for Bank wide Business Architecture, EA Modelling and Tooling, and Architecture Practice across all disciplines • Constantly improving and evolving the maturity of business and process architecture delivery, tooling functionality and its usage, and development of all architecture disciplines across the entire organisation • Partnered with Group Strategy and external consultancy firms, and wider CxO organisation to define the long-term direction of the Bank. Ensuring a roadmap for Digital Transformation realisation is in place with quantified business value of c.£1bn • Orchestrated establishment of an enterprise-wide Architecture Community with well-defined career development pathways, bringing together c.780 Architects across all disciplines and business areas with a sense of shared purpose and identity • Played a key leadership role in establishment of Customer Journeys and Pan Bank Capabilities as a trusted consultant • Elevated approach to architecture modelling and documenting to create single repository for the Bank, enabling identification of simplification and reuse opportunities at significant scale • All achieved while maintaining staff opinion survey feedback significantly above peer benchmarks; Engagement 98, Purpose 96, Culture 91, Trust & Respect 91, Integrity & Compliance 100 as of April 2024
• Led the Transformation agenda across the Retail banking division • Led a team with responsibilities and accountabilities across Business Architecture, Investment Portfolio Management and Business Change Management with an annual budget of £250m+ • Collaborated with strategy and technology colleagues to define, design and deliver future operating model and culture enhancements for the organisation • Developed and assured business cases for programmes with £20m+ annual spend for their strategic fit - modelling value, dependencies, sequencing and architectural trade-offs to support executive investment decisions • Accountable for all Business Change Management deliverables across a portfolio of c.20 projects and programmes, including communication and training strategies, customer engagement, adoption of change and transition to business ownership • Took responsibility for identifying friction in agile change process, designing solutions and driving implementation of improvements across the whole bank. Utilised network and approachability to influence positive outcomes
• Represented thousands of colleagues from across Scotland on the regional engagement board, fostering collaboration between the Customer Franchises and Functions. • Sponsor for a local collaboration board, enhancing community and customer connections. • Championed Graduate, Trainee, and Apprentice schemes, promoting talent development across the region.
Volunteer board member and trustee for local social enterprise and climate focused charity