Washington DC-Baltimore Area
I am a Project Management Certified leader and veteran with a multifaceted background in healthcare administration, education & training, military service, and coaching. With a strong track record of improving organizational efficiency, reducing operational costs, and leading high-performing teams, I bring a mission-driven mindset and a commitment to excellence in every role I undertake. As a hospital administrator, I thrive in dynamic, high-stakes environments where innovation and precision are paramount. My career highlights include leading a 59-person administrative team to resolve over 15 years of payroll and leave balance discrepancies, directly improving employee morale and organizational trust. I have spearheaded the implementation of critical emergency response systems, including the Hospital Emergency Incident Command System (HEICS), aligning our operations with national emergency preparedness standards. In my instructional design and training roles, I’ve successfully led Navy-wide education initiatives impacting more than 26,000 enlisted medical personnel. From overhauling qualification training programs to developing college-credit-eligible curricula, I apply instructional strategy and process improvement to elevate learning outcomes and workforce readiness. Whether managing disaster preparedness budgets, standardizing emergency operation protocols, or mentoring future leaders, I approach each challenge with a strategic eye, collaborative spirit, and deep respect for mission success. I am passionate about developing people, improving systems, and creating lasting impact in healthcare and beyond.
As the Founder and CEO of Harness Your 2.0, I lead a premier coaching practice dedicated to empowering leaders and individuals navigating significant life transitions. My mission is to guide clients from functional to phenomenal, driving enhanced productivity, success, and wealth. My expertise spans leadership development, education & training, executive coaching, and transformational guidance for individuals experiencing pivotal life changes—ranging from relationship struggles and career transitions (civilian and military to civilian) to overcoming feelings of stagnation. Key Leadership and Accomplishments: Spearheaded all facets of business leadership, administration, and strategic reporting, ensuring seamless operations across all departments. Expertly manage budgets, payroll systems, and financial reporting to maintain fiscal responsibility and operational efficiency. Drive regulatory compliance across all aspects of the organization, ensuring adherence to industry standards and best practices. Fostered partnerships through the execution of high-impact contracts with multiple companies to deliver leadership coaching services at scale. Delivered cutting-edge courses in Best-in-Class Customer Service, Conflict Management, Driving Change, Management Fundamentals, and Project Management 101, equipping leaders with practical skills for success. Mentored and certified over 120 aspiring coaches, providing career guidance, business-building strategies, and personalized coaching education, resulting in transformative career growth for my team members. Developed and launched 60+ educational podcasts, broadening the reach of my expertise and delivering valuable content to a global audience of leaders and entrepreneurs.
Executive Leader | Process Improvement & Organizational Transformation As a seasoned executive leader, I have successfully directed and optimized operations for large, diverse teams, driving impactful process and quality improvements across complex organizations. With a proven track record of transforming administrative functions and fostering accountability, I focus on creating strategic, data-driven solutions that lead to operational excellence and long-term organizational success. Key Leadership Accomplishments: Directed a high-performing 59-person administrative team, entrusted with reviewing and resolving critical process and quality issues, ultimately enhancing operational efficiency and employee satisfaction. Administered comprehensive process and quality improvement initiatives for a 980-member workforce, delivering measurable outcomes in performance optimization and cost reduction. Developed and executed a strategic plan to instill accountability and transparency within a division previously hindered by a lack of documented procedures or standardized practices, leading to the creation of repeatable, high-quality processes. Led a successful initiative to restore record accuracy, eliminating 15 years of leave balance discrepancies, and introduced new workstreams, training protocols, and documentation processes to ensure sustained accuracy and operational integrity. Championed cross-functional collaboration within the NIH, establishing work groups and regular networking meetings that streamlined communication, enhanced knowledge-sharing, and broke down silos across divisions, driving efficiency and fostering a culture of collaboration.
Executive Leader | Strategic Training & Curriculum Development | Military Education & Technology With extensive experience in leading complex training programs and initiatives within the U.S. Navy, successfully drove large-scale projects to enhance training effectiveness, curriculum development, and technical education. Key Leadership Accomplishments: Led strategic consultation processes with training project owners to optimize training programs, overseeing the installation of Technical Training Equipment in Navy schoolhouses and managing life cycle development in alignment with ADDIE instructional design standards. Mobilized the comprehensive evaluation of Navy training curricula using the NAVEDTRA series, leveraging advanced course management tools to conduct in-depth analysis of course content and instructor performance, ensuring continuous improvement and alignment with mission objectives. Served as Assistant Program Manager for the Master Training Specialist program, managing a high-impact “train the trainer” initiative for 34 program managers and 60 program mentors, driving a culture of excellence and leadership development. Ensured the successful execution of over 500 training sessions annually, servicing an average of 500 students across 13 geographic locations, fostering skill development, and enhancing operational readiness. Directed the editing and refinement of a critical 1,005-page training and promotion manual, enhancing educational content and supporting personnel readiness for promotion and career advancement. Managed the development and implementation of a cutting-edge online training aid program, creating over 650 test items designed to meet the needs of more than 26,000 Navy personnel. The program’s success led to its recognition as a Department of Defense (DoD)-approved, award-winning mobile resource for training support, earning honorable mention in the 2014 Learning App Challenge through the Advanced Distributed Learning Initiative.
Executive Leader | Compliance & Security Management | Strategic Training & Organizational Development With a proven track record of leading high-impact compliance, security, and training initiatives within complex healthcare and military environments, consistently drove operational excellence, enhanced regulatory adherence, and strengthened organizational security. Key Leadership Accomplishments: Provided strategic subject matter expert guidance to executive leadership on compliance across 36 Medical Inspector General (MED IG) Program areas, ensuring regulatory adherence and the mitigation of organizational risk. Authored comprehensive handbooks, pamphlets, and self-assessment tools designed to streamline the MED IG inspection preparation process for program managers, simplifying complex regulations and ensuring long-term compliance. Established and maintained an organization-wide webpage as a central hub for MED IG-related instructions and references, significantly reducing the time required by teams to locate critical, up-to-date resources. Expertly managed Antiterrorism and Physical Security measures across the organization, demonstrating superior organizational skills and attention to detail that resulted in zero discrepancies during inspections by the Security Department of National Naval Medical Center. Published a consolidated weekly periodical bulletin targeting 1,500 staff members, delivering timely and relevant situational awareness on homeland defense and antiterrorism issues, thereby enhancing organizational preparedness and vigilance. Played a key role in the administration of the training management program for over 1,500 students across 120 universities, managing a budget exceeding $80,000,000, ensuring program effectiveness, and optimizing resource allocation.
Executive Leader | Emergency Management & Healthcare Operations | Strategic Planning & Security As a seasoned executive leader in healthcare and emergency management, led large-scale initiatives to enhance organizational readiness, streamline operations, and ensure the security and safety of critical assets. Key Leadership Accomplishments: Oversaw a $4.8 million budget, equipment upgrades, and the management of 18 personnel within a medical clinic, optimizing resource allocation and ensuring smooth day-to-day operations. Group Practice Manager of a 25 physician Primary Care Clinic responsible for all the front office, business and staffing aspects. Led the Emergency Management Department with responsibility for 24 personnel, ensuring preparedness and response capabilities for all emergency and disaster-related scenarios. Implemented the organization’s first-ever Hospital Emergency Incident Command System (HEICS), establishing standardized protocols for Emergency Operating Centers (EOCs) and aligning them with national frameworks for coordinated responses to regional incidents. Designed and delivered a comprehensive Hurricane Preparedness course to over 500 staff members, equipping them with critical knowledge to mitigate risks and ensure patient and staff safety during inclement weather events. Authored and published daily hurricane intelligence and readiness periodicals during inclement weather, enabling senior leadership to make informed decisions and directing key aspects of Emergency Management programs. Successfully executed a $100,000 expenditure from the Navy’s Disaster Preparedness, Vulnerability Analysis, and Training EXercise (DVATEX) fund, reducing vulnerability for mission-critical and security-essential assets. Facilitated collaborative workgroups with civilian law enforcement, military agencies, and federal entities to execute facility-wide emergency exercises, ensuring integrated responses and operational continuity across all sectors.
Executive Leader | Medical Operations & Strategic Patient Movement | Healthcare Logistics With extensive experience in medical operations and strategic coordination, led led high-impact initiatives in patient movement and healthcare logistics, ensuring seamless care delivery in complex, multi-national environments. Key Leadership Accomplishments: Served as the Medical Regulating Control Officer and Division Officer, overseeing the coordination of patient movement across multiple regions, including the Persian Gulf, Thailand, Singapore, and the United States, ensuring timely and efficient medical care for personnel in high-demand environments. Collected, collated, and prepared critical medical statistics for post-deployment briefs, providing actionable insights to senior leadership and supporting data-driven decision-making processes. Authored a comprehensive Medical Regulation Diary, creating a historical reference guide for future deployments, ensuring continuity, and streamlining medical regulatory operations for future teams. Recognized and requested by the Surface Warfare Medical Institute to teach on the topic of Medical Regulating (patient movement), sharing my expertise and experience with emerging leaders in the field to enhance operational efficiency and patient care protocols.