Chris Goossens

Global head of Change for Client Onboarding, KYC and Reference Data Services,

London, England, United Kingdom

About

I am a Executive Director with 18 years wealth management and international investment banking operations experience and over 20 years of program and business management experience. My management style focuses on professionalism, responsibility and a commitment to delivering exceptional results. Through thorough organisation and meticulous planning, my work has a proven record of success, accuracy and timeliness. I have a unique blend of relationship management, project management and operations experience and provide strategic direction across all disciplines to increase revenue, enhance client relationships, improve operational efficiency, productivity and deployment and instill a culture of professionalism and service excellence. I have an extensive background of working with FTSE 100 companies and similarly European listed marque clients to shape and implement compensation strategies. Having worked in both wealth management as well as core Investment banking operations I have acute awareness of the differing priorities of each area. Thus giving me the ability to manage these priorities to gain the result needed for for both clients as well as for the business. Specialties: Agile Business Strategy & Change Management Business divestment Regulatory & indutry wide projects (MifidII, Brexit, T2S) Banking services & systems integration Option and Share plan implementation & migrations Business process implementations & redesign (LEAN) Business and contract assessment

Experience

  • Morgan Stanley (15 yrs 2 mos)
    • Global head of Change for Reference Data Services, Client Onboarding and KYC
      Apr 2023 - Present · 3 yrs 3 mos

    • Global head of Change for Data Operations
      May 2019 - Jun 2023 · 4 yrs 2 mos

    • Head of Change for Settlements & Cash Management
      Jan 2015 - Apr 2019 · 4 yrs 4 mos

  • Owner Gofective at Gofective BV & Gofective Ltd
    Dec 2006 - May 2011 · 4 yrs 6 mos

    Gofective was founded in 2006 with the aim of providing realisitic consultancy and project management services mainly within the financial services industry.

  • Senior Project Manager at Computershare Investor Services
    Aug 2004 - Dec 2006 · 2 yrs 5 mos

    Project Manager for Share and Option plans for large multi-national companies.

  • Project Manager at Atos Origin
    Aug 2001 - Jul 2004 · 3 yrs

    IT, Security and Content Management project manager. Most projects were for large multi-national companies ranging from the field of IT to Financial Services.

  • Consultant/Project manager at Esire, Origin Nederland B.V.
    Dec 1999 - Aug 2001 · 1 yr 9 mos

    eBusiness consultant. Consultancy assignment ranging from Web to internet security for large multi-nationals.