Washington, District of Columbia, United States
Senior leader in workplace operations, legal administration, and high-touch service delivery — I specialize in building environments where people thrive and businesses scale. With a proven track record leading multi-office operations, launching white-glove service programs, and managing $75M+ budgets, I drive performance through strategic process design, cross-functional collaboration, and a relentless focus on the client experience. Whether I'm optimizing legal workflows, enhancing vendor strategies, or coaching teams across 15+ offices, I lead with data, empathy, and execution. I’ve built global SOPs, launched national service training initiatives, and translated operational excellence into measurable impact. My leadership style blends precision with partnership — empowering individuals, supporting executive priorities, and delivering firmwide results. Now, I'm focused on roles where I can bring all of this together at scale — transforming operations, shaping culture, and setting a new standard for workplace excellence.