South Shields, England, United Kingdom
Experienced Sales Manager with a demonstrated history of working in the running and outdoor industry. Skilled in Corporate Social Responsibility, Coaching, Sales, Retail, and Computer Literacy. Strong sales professional with a BA focused in English and film studies from Northumbria University.
Running/ Dolomite/ Bach/ Lizard
National account manager for the running division in the the uk
Train retail accounts between Inverness and Peterborough on the east of Britain, on Berghaus product and technology. Also help implementation of brand strategy at a retail level. Store training ranges from small groups to big events which along with the team I help organise. I have recently been involved in a trade show set up and also took the lead in the re-design of the staff resource website
General shop floor and staff management at the flagship store in the busy metrocentre . Monitoring sales performance through the use of kpi's and staff moral. Also gained useful experience of stock levels, margin, rota and consumer trends. Organised social events and also staff incentives.
Beginning as a part time sales assistant to compliment my studies I moved into the customer service management role which meant I was responsible for customer feedback, club nights, repairs, staff training and also deputising for management days off, running the store and keeping sales to a solid level