Surrey, British Columbia, Canada
I have worked in a variety of jobs and diverse industries from Customer Service, Commercial Real Estate and Manufacturing. In the end all successful businesses use data to further understand their clients and base important decisions on. I can help you organize and interpret the data you have, the data you need but don't have and data you have but are yet to capitalize on.
Managed and administered Microsoft Dynamics 365 (CRM) for the Vancouver office. Performed data entry, data analysis, and quality control to support business operations. Conducted User Acceptance Testing (UAT) for new software packages, validating functionality and supporting smooth implementation. Maintained external online listings and ensured compliance with company standards. Lead trainer for all new hires and interns, delivering onboarding and CRM training. Collaborated with national teams to improve data processes and documentation.
Managed purchasing and receiving of critical materials. Provided customer service and handled order entry. Coordinated with production teams to maintain accurate schedules.
Delivered customer service and project coordination. Proofread marketing materials and supported campaign execution.
Provided customer support and handled inbound service calls.