Singapore
As the Welfare Secretary, I represent residents’ well-being and work to foster a supportive and inclusive hall environment. I plan and execute welfare initiatives, manage event logistics and budgeting, and coordinate with multiple sub-committees to ensure residents’ needs are effectively addressed. Through this role, I have strengthened my leadership, stakeholder management, and organisational skills while balancing strategic planning with hands-on execution.
Assisted Events Coordinators, Stage Managers, and Organizers with administrative duties or any tasks required, as well as assisting delegates for events
In my intern role at Cat & the Fiddle, I am responsible for delivering excellent customer service and supporting day-to-day operations in a fast-paced environment. My key responsibilities include: - Customer service: Interacting with customers to provide product information, handle inquiries, and ensure a positive experience - Order Management: Processing customer orders accurately, handling payments, and ensuring timely delivery of orders - Inventory Management: Assisting with stock checks and ensuring that products are well-stocked and properly displayed - Training and Mentoring: Training new staff on customer service protocols, store procedures, and product knowledge to ensure consistent service quality - Team Collaboration: Working closely with team members to maintain smooth operations and ensure service efficiency This role has helped me develop strong communication skills, customer service abilities, and the ability to work effectively in a team, while also enhancing my leadership skills by training and mentoring new staff.