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• Led the development and coordination of business cases for digital projects, ensuring successful execution within the specified budget, timeframe, and quality standards. • Scheduled project deliverables, milestones, and tasks, taking into account the interdependencies between technology, operations, and business requirements. • Fostered stakeholder relationships, handling escalation, expectation management, conflict resolution, and scope changes to foster team collaboration and achieve project objectives. • Proactively identified potential project risks and proposed effective mitigation strategies to minimize negative impacts on the organization. • Oversaw development teams consisting of 10 members, both locally and internationally in Malaysia. • Cultivated strong relationships with clients and key vendors, leading to enhanced collaboration and successful project outcomes. • Actively promoted effective knowledge management practices within project teams to facilitate information sharing and learning. • Managed project and product backlogs and releases using Project Management Tools like JIRA and Gitlab. Manage Product Development for • Learning Management System (LMS) • E-Learning Content Player (ELP) • Studio Manager (Lixun) • Online Appointment Booking System • Same-Day Crediting System Key Achievements • Cultivated and sustained robust relationships with stakeholders, vendors, and cross-functional teams, driving collaboration and attaining project objectives. • Spearheaded the development and implementation of the Learning Management System (LMS Web and iOS) for a renowned insurance company in Singapore. • Successfully revitalized a project and supervised the development and launch of an E-Learning Content Player (ELP) for a prestigious insurance company in Hong Kong. • Effectively managed the development and launch of the Online Appointment Booking System, resulting in enhanced customer reservation management and improved data analytics capabilities.
Design, develop, and implement software solutions for well known MNC in Singapore. Leading a team of engineers and point of contact with business users.
Takes a lead role in coding, debugging complex software programs, and mentorship to junior engineers
Responsible for designing, developing, and maintaining software applications (CRM and POS)
Responsible to develop, implement, and enhance new applications and also maintain existing services for multiple projects.
Participate in the transition to a new ERP system. Conduct training sessions for users to have a seamless transition to the new system, gather feedback for analysis and propose new enhancements.
The main responsibility is to gather new user requirements from japan users and creating automated business alerts related to dispatch and delivery system.
Develop and enhance SIBS Core Banking Version 10. Participate in project full life cycle from system design, POC, development, SIT, documentation, system implementation, and maintenance.