Melbourne, Victoria, Australia
Struggling to plan an event while juggling your day job? Whether it is boosting team engagement or hosting a special family gathering, the logistics can quickly become a full-time headache. I speak fluent developer, but I build for human behaviour. My background as an User Experience Architect, honed over 21 years at ANZ, is built on the belief that complex systems (whether they are technical platforms or event timelines) should feel simple, safe, and scalable. I bring a unique toolkit to every project: * In-person expertise: As the "Karaoke Queen," I founded and ran the Anime Idol competition at Manifest (Melbourne Anime Festival) for six years (2007 to 2013), mastering the art of high-energy, crowd-engaged live events. * Hybrid and corporate fluency: I spent two decades orchestrating everything from intimate morning teas to complex department-wide town halls and annual learning conferences (2004 to 2026). * Transformation at scale: Most recently (2024), I led AI-assisted coding enablement (GitHub Copilot) for 3,000+ engineers, achieving 70% active usage by replacing scattered documentation with clear, behavioural-nudge-driven blueprints. How I help I turn "I don't know where to start" into a high-velocity plan. Whether you are an engineering lead trying to stop the key man risk from the lack of your team's documentation or a busy professional looking to host a flawless hybrid celebration, I clear out the process clutter. My focus areas: * Event Blueprinting: Designing hybrid frameworks that ensure engagement, not just attendance. * Technical Enablement: Transforming tool rollouts into capability shifts using data-driven, human-centred design. * Friction Removal: Reducing onboarding and planning time from weeks to days. Let’s connect: If you are ready to stop drowning in event logistics or messy internal processes, let’s build a blueprint that works for you.
Clearing process clutter and designing seamless blueprints for corporate and tech events. Following a successful 21-year career as a System Analyst and Facilitator/Event Manager, I am having a career break to upskill and re-focus entirely on transitioning into a dedicated Enablement Strategist & Community Builder role. My specialisation is User Experience Architecture. I take the chaos out of community and event planning for busy project teams by turning complicated, messy logistics into clear, step-by-step blueprints. This removes the 'where do we even start?' friction, making execution seamless for the crew and incredibly fun for attendees. Current focus areas & upskilling: * Standardising end-to-end event workflows to drive accountability and transparency. * Turning big, overwhelming goals into structured calendar plans and manageable timelines. * Building high-value, frictionless experience blueprints for corporate and community events. I am actively looking for Enablement Strategy & Community Building opportunities with teams that value intentionality, simplicity, and flawless execution.
Value delivered and achievements • Scaled GenAI adoption: Drove the enablement strategy to hit 100% target adoption of 3,000+ engineers within 12 months. • Engineered global technical events: Executed 'Engineering Enablement Week', orchestrating hybrid workshops to upskill 200+ technical employees simultaneously. • Optimised information & documentation: Transformed live training into bite-sized self-service labs, automated FAQs, and structured 3-tier learning journey models. • High-impact communications: Authored the monthly Engineering & Testing newsletter to 3,000+ staff, maintaining a consistent 40% click-through rate to accelerate onboarding. Core capabilities • User Experience architecture & enablement: Developer experience, onboarding, engineering enablement, and software engineering practices. • GenAI & technical advocacy: Generative AI & prompt engineering, technical advocacy, GitHub, and VS Code. • Uplift & communications: Workshop development, training facilitation, coaching, employee engagement, and event management. • Governance & analysis: Business analysis, process improvement, stakeholder management, and technical documentation review.
Value delivered and achievements • Collapsed cloud onboarding: Managed a vendor implementation that slashed account delivery turnaround from 30 days down to just 2 days. • Streamlined API mesh enablement: Maintained pipeline code and provided technical support to standardise how internal APIs were advertised and onboarded to the platform. • Optimised tracking & governance: Centralised cloud account ownership logs to secure a reliable information store for upgrade and outage notifications. • Architected capability pathways: Formulated the structural Cloud Engineer Onboarding and ITIL learning pathways. Core capabilities • Cloud & API enablement: Cloud onboarding, AWS architecture, API mesh integration, pipeline code, and automation. • Process improvement & governance: Lean optimization, workflow design, access management, and compliance tracking. • Capability architecture: Career pathway frameworks, learning journey design, and technical workshop facilitation. • Stakeholder engagement: Cross-team collaboration, vendor management, and technical documentation review.
Value delivered and achievements • Optimised COVID remote mobility via user testing: Conducted rapid user testing sessions at the onset of COVID to isolate and diagnose onboarding friction points, directly supporting employees to successfully use their mobile devices for work before the corporate remote laptop network was upscaled to support the whole organisation. • Engineered Enterprise Android rollout: Executed the technical testing, configuration, and infrastructure integration required to successfully deploy Android Enterprise across the global organisation. • Developed usage tracking dashboard: Leveraged engineering principles to architect and build a mobile usage tracking dashboard, providing leadership with clear visibility into data usage and fleet adoption metrics. • Accelerated technical re-skilling: Completed an intensive Java and React development bootcamp, creating comprehensive technical learning notes and agile onboarding guides to fast-track the training cohort. • Orchestrated multi-squad agile delivery: Served as Scrum Master across three distinct engineering squads (frontend, backend, and microservices integration), removing operational blockers to ensure a synchronized product launch. Core capabilities • User testing & experience architecture: Friction mapping, user acceptance testing (UAT), customer experience engineering, and human-centric adoption. • Mobile & network engineering: MDM architecture, Android Enterprise integration, secure remote network configuration, and data protection templates. • Software engineering & telemetry: Java development, React frontend frameworks, usage tracking dashboards, and data validation. • Agile leadership & delivery: Multi-squad Scrum Master facilitation, operational blocker removal, sprint chunk planning, and team mentoring.
Key responsibilities: - collate and analyse network traffic from video console game traffic into graphical form for use in a research paper.